[Resolved]  Reliance Netconnect Broadband Plus — speed much slower than promised rate

Address:

Pune, Maharashtra

i have been using the reliance broadband plus connection for the last month.As the days progressed the speed of broadband gradually decreased to a miserable 5 kbps during usage.After calling the customer care,they cited congestion issues disregarding the fact that speed lower than 256 kbps cant be classified as broadband.Even my dial up connection from Tata Docomo provides me with greater speed and is much more preferable at 10% of the price I pay for the netconnect.As you have to pay a large amount for the broadband device itself,the circumstances become much more grievious.All I can say is reliance is one of the most unreliable service providers in the country right now and can best be defined as providers of the poorest quality of service possible.Such companies should be scrutinized strictly under the legal structure and consumers should be compensated for their losses.