[Resolved] Reliance Netconnect Broadband — reliance activated wrong plan and hence the wrong bill | |||
I had asked for a Rs. 850 plan but Reliance people activated Rs 849 plan. 850 plan - 1GB during day and 10GB during night. 849 plan - 3GB through out the day. I was not informed that they have activated the wrong plan.But my bill came according to the 3GB plan i.e. Rs 4000 while it should have been Rs. 850. I have lodged so many complaints at reliance but they did not reply to the mail.On phone also they say that what can we do.Now they have added fine and bill has gone upto Rs.7000 Please help me get the right bill. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I am using netconnect since two months. My plan is 1750 per month with 15 gb download free. And my credit limit is 4700. But to my astonishment, I got a bill of 7500, I immediately raised complaint for excess billing and even if bill crosses my limit why connection was terminated. But my connection was disconnected now. I need internet desperately; I paid this amount but will followup my complaint.
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Netconnect Broadband — Reliance Netconnect Billing
Reliance Netconnect Broadband guys are some of the worst money-grabbing sods you'll ever come across. I got my Netconnect Brodband connection ( 3.1 mbps ) just two weeks ago ( Rs 1099/- per month with a 10 gb usage capacity per month ) and just received a call stating that my bill for the last two weeks amounts to Rs 4500/- There's no way in hell I'm going to pay the bill. I made numerous attempts to sign mysel[censored]p on their portal in order to track my internet usage and even that didn't work. Calling up customer care in Bombay was of no use either. The rep didn't know what he was talking about. Now I'm advised that Reliance will not take back their Datacard ( costing Rs 3500 ). Furthermore this card cannot be used with other service providers like Tata Indicom and BSNL. My avdvice to anyone keen on a Reliance Netconnect Broadband connection is ...please don't get taken for a ride like I did. Reliance's service sucks and the working in customer care suck too. Should the Collections team send any of their agents home, I'll tell them to take back the data card and stick it up their arses. They'll not get a single penny from me.