[Resolved] Reliance Netconnect — FALSE BILL | |
I HAVE A RELIANCE BROADBAND NETCONNECT ,BUY ON 19 AUG. 09.AS 1 MONTH FREE PLAN IS PROVIDED BY THEM ,I OPTED FOR 1750 PLAN 10GB DAY & NIGHT,AFTER ONE MONTH I CHANGED MY PLAN TO 499 AT NEAREST OUTLET IN KHARGHAR (HIRANANDANI),BUT IT NOT BEEN CHANGED DUE TO IGNORANCE OF RELIANCE EXECUTIVE.ALSO THAT EXECUTIVE LEAVE THAT JOB.SO THEY ARE DENYING FOR THAT.PLEASE DO TAKE NECESSARY ACTION. AS A PROFF THEY CAN SEE MY USAGE OF MY DATA CARD NO. [protected] OR REFER MY ANOTHER DATA CARD [protected] BILL THAT I USE IT IN SAME WAY & ITS BILLING CAME PROPER Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I Mahesh S Salunke a-11 parvati ngr soc., op rd. baroda-20 gujarat was holding postpaid dongal connection [protected] . As I had given a request for disconnection of said dongle with appropriet form, with my two indentifications to Old Padra Road Reliance Outlet on 02.12.2013 with request no [protected] ( Provided by same ourlet ). he said that within 7 days it will be disconncted. If you wish you can conver it into Prepaid. same time he connected to reliance coustomer care. where unknown executive try to convience me. but i don.t want to continue the same. same time they suggested me that i will get one prodata bill (final) which you have to pay. so i have paid bill no[protected] for rs 625.00 thru icici bank che no 237740 on 26.12.2013
On 08.01.2014 I went to Race Course circle outlet with same dongle to pay prepaid charge and continue the service where i found that my dongle was in working condition with postpaid. Race Course Outlet people diverted me to O P Road outlet where I asked for my complaint. They said that we have forwarded your request with valid request no to reliance coustmer care. Their back office not disconnected your dongle service .We cant do any thing. Again i talk to coustomer service .with mr Rakesh. They accepted thier mistake. and provided me new request no[protected] dated 08.01.2014. and said that this is company mistake to you don't pay any postpaid bill hence forth.
Today 13.01.2014 i surprise that I have received a bill for said dongle service.for Rs. 842.00
plese let me know that why should i pay this bill ?
On 08.01.2014 I went to Race Course circle outlet with same dongle to pay prepaid charge and continue the service where i found that my dongle was in working condition with postpaid. Race Course Outlet people diverted me to O P Road outlet where I asked for my complaint. They said that we have forwarded your request with valid request no to reliance coustmer care. Their back office not disconnected your dongle service .We cant do any thing. Again i talk to coustomer service .with mr Rakesh. They accepted thier mistake. and provided me new request no[protected] dated 08.01.2014. and said that this is company mistake to you don't pay any postpaid bill hence forth.
Today 13.01.2014 i surprise that I have received a bill for said dongle service.for Rs. 842.00
plese let me know that why should i pay this bill ?
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