Reliance Netconnect — Very BAD Customer care service..Infact worst in AP

I have taken reliance netconnect connection on 2nd november 2009 and without informing to me,reliance web world converted my post paid plan to prepaid and reliance customer care is putting stone in web world and web world is unable to speak with me.They are just telling that we will inform you soon
AP NODAL OFFICER is doing nothing and i should say WORST NODAL officer which has created this type of service in AP.I have registed 3 complains through customer care and sent mail to nodal officer but it has been 5days but I havent got any solution on netconnect so i would suggest you all to go for AIRTEL.From last one year,i was using airtel broadband connection,but i havent faced any issues but due to good offers provided by reliance,i have shifted but its all waste now.