[Resolved]  Reliance Netconnect — Service has been Discontinued

Hello,

I am residing in Bangalore and decided to go for Reliance Netconnect+ Broadband connection. I regeistered my phone number online on 10th Jan'10 and next day got a call to buy it. A sales man came to my house same day at 8pm itself, sold the datacard for 3500/- and took all the required documents for verification(Rental agreement , Passport copy, Driving License). Fortunately After two days my services got activated but on 22nd Jan10 they discontinued my services, when i called them tthey told me due to negative address verification your services has been discontinued. I lodged a compliant for that, next day the guy called me on mobile and told me that your mobile number(Imagine calling on my mobile and saying it is invalid) is invalid that's why we have deactivated your connection. After that I visited reliance webworld forum.Response waas negative stating that this problem is from backend team we cannt do anything.They have given nodal office number I called several times they told me that after 10 mins we will call you back ...never got call. I called call centre people they replied your case is in process..

I am really frustrated by their response.
Now I dont want to use their services because I dont know in future again they will disable it without informing me.
I want my money back
Please help me in this regard.
Thanks
Horaira
Electronic City
Bangalore
My data card no:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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