[Resolved] Reliance Netconnect — Cheated / hide information about disconnection of net card | |||
Hello, Last month I've purchased Reliance Net Connect data card from Reliance authorized dealer. The plan is for Rs. 750 / month and speed of 3.1 mbps till 5GB usage and after that unlimited with less kbps. However, I used it for a month and I came to know that the speed after 5 GB is 114kbps which is very less and with that speed I couldn't able to my Facebook page. Hence I decided to disconnect the services. I made a call to customer care and found out that after disconnecting the services I can never use the Reliance Net connect card in the Future. I can only transfer the ownership to others or else I have to pay Rs. 100 every month without using the services. This is completely disgusting because the executive at the time of selling the card hasn't told me anything like this. The executive told me that I can disconnect this card any time I want and I can reconnect it as I want. I urge someone to look into this issue because I have paid 1000rs and purchased the Reliance Data card. Regards, Anil [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Reliance Net Connect — HIDING THE INFORMATION
Sir, i am P.G. student in orthopeidics final year & using the rileance net connect in swift 40 plan, which i have buyed from reliance web world kapurthala lucknow. at jan 20 - 2009. my num. activated at 22 jan 09. till 5 feb 09.they given me the bill of Rs 1274.35 (for 13 day period). which is unexpected. according to plan i have to pay only 400 Rs + service tax. per month. right non of any customer care giving me the proper information about this bill & more over the person who gives me this connection at reliance web world told me everything about the netconnect but he dd'nt told me about the bill which comes in b/w the month that mentioned above. my services is now barred so i could'nt access the services because of this my studies get hamperd. so kindly take the appropriate step regarding the complain. can you please tell me where to pay the bill for Reliance net connect in Lucknow.
Kindly suggest areas near lucnow cantt
thank you
vibha
Kindly suggest areas near lucnow cantt
thank you
vibha
Reliance Netconnect — Need to know the roaming charges..
My data card was bought at bangalore. Now am going to use this at chennai.. SO, I need to know, Is there any roaming charges will be apply for that.? Hi Anil,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare
Sorry, but this is really bad service provided by Reliance sales person.
The information about procedure for disconnection has been asked to the sales executive, but, he didn't told anything about extra money. This is the method of fooling innocent customer like me. I'll definitely take this matter to higher level. I will publish this matter of cheating in all social website so that in future, people should not become fool by your sales executive.
Regards,
Anil
[protected]
The information about procedure for disconnection has been asked to the sales executive, but, he didn't told anything about extra money. This is the method of fooling innocent customer like me. I'll definitely take this matter to higher level. I will publish this matter of cheating in all social website so that in future, people should not become fool by your sales executive.
Regards,
Anil
[protected]
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOMcare
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOMcare
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Reliance netconnect data card — transferability
I had taken a reliance datacard at lucknow vide mobile no [protected].I was getting my bills by post and was paying at local reliance outlets.I have now moved to Delhi . I wish to use the data card in delhi on continual basis and during my tours to south .east and north east. In this regard I want to know -a)whether its usage out of Lucknow would invite any roaming charges?
b)whether I can get my bills/alerts on my personal email id which is "[protected]@yahoo.com" or cell no "[protected]"?
c)whether I can pay my bills at local reliance outlets in Delhi or elsewhere ?
If answer to my querry b) is yes, then kindly register my request and send my bills on my email id .I have already paid last bill recd by me at Lucknow.
Rgds
Kshipra Chaturvedi