[Resolved]  Reliance Netconnect Data Card — internet

Address:

Ghaziabad, Uttar Pradesh

1. The speed reliance netconnect broadband + commits is pathetic. Reliance co. say that they provide 3.1 MBPS speed but in actual it is only in KBPS and that is less then 50 KBPS in idle time . During peak hours it is 0.0 KBPS that is no speed.
2. Their customer care executive do not register right complain. I register complain for datacard worst speed and they registered about discount in monthly charges.
3. When I called them next day for same issue and I asked for complain number they denied to give it to me.
4. The Customer care executive gives a date to rectify this problem but till date it is not rectified and this time a new date for rectification is provided with them. Last time they gave 31 Aug when I called them in Sep they gave 31 Oct. I do not know why they are charging money from us and why they are selling their cards when they know it is not working in some areas. They should stop selling new cards unless this problem get resolved and also they should not charge existing client when they know it is not giving right speed as what they quote.

my datacard number is : [protected]
name : Naresh kumar kala
area : Indirapuram Ghaziabad