[Resolved] Reliance Netconnect — interchange my submitted ID proof & the product not working good | |||
I purchase a Reliance net connect Data card from reliance store kottarakara on 2-8-11 & i submitted my license copy, photos as my id proof for activating the same. But after few months i recognized that my proof is not submitting and the same was activated by another person's name . due to this i have several problems faced and i contacted the customer care, reliance web world etc. as per the instruction from customer care i re submitt the id proof but the kollam reliance web world executives didn't receive them and insult me.What can i do?? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
I have purchased reliance data card 7 or 8 months back . My account was suspended on 26th october 2012
I donot why they they have suspended without any notification. I called customer care and they told you have to submit the ID proof again. why this mess is happening ? I donot know .
I have given my passport photo copy to the retailer who has sold the reliance data card ...
My point is why they are disconnecting the internet without any notification ?????
if they would called me and told that you have to submit the id proof again i would have done that...instead they disconnect the connection straight away...
This is not fare for Reliance ...
I have purchased reliance data card 7 or 8 months back . My account was suspended on 26th october 2012
I donot why they they have suspended without any notification. I called customer care and they told you have to submit the ID proof again. why this mess is happening ? I donot know .
I have given my passport photo copy to the retailer who has sold the reliance data card ...
My point is why they are disconnecting the internet without any notification ?????
if they would called me and told that you have to submit the id proof again i would have done that...instead they disconnect the connection straight away...
This is not fare for Reliance ...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please share your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare