[Resolved]  Reliance Netconnect Plus — Trying to cheat Customers

Address:

Chennai, Tamil Nadu

Hi ,

My name is tamee .My Datacard number [protected] . I am subscribed to Brdbnd5GDy10GNgt400 . I usuall get 449 rupees as monthly bill . On Feb someone from reliance called me and told me that I got a gift for using Reliance (Reebok watch and reliance sim card). I told them to send to my address . When I asked them they told me the SIM is free and prepaid and so I gave my proof . The next day I received call from someone asking me to confirm the postpaid monthly plan .I told them I dont need any reliance postpaid connection and not to activate the SIM they gave me . Thay told Okay it wont be activated .

Later in Feb and March months bill I got 200 extra for the SIM I did not use .So I did not pay bill and my connection was barred .I had raised complaint asking them to remove the unknown number from my bill .But I did not get a proper reply from Reliance .The worst customer service I have ever seen . I was given lot of service request numbers but no resolution.

Later I was told to pay only my reliance internet bill and I did and they gave my connection back for only one day .The next day it got barred again . I am cheated by Reliance . They send me Sim card saying it is prepaid and later charging for it .

I have suggested 4 of my friends to buy reliance and they did . Now I regret looking at the service they provide .I am so frustrated and cheated . I need my connection back . I have attached few of the emails I sent and service request numbers they gave me . Thanks