Reliance Communications Complaints & Reviews

sir , today i recharged 249 smart gsm, but my balance is only 100R.s, u know this is festive seasion offer to 249 recharged than i want 221 R.s , its not good sir this is chited by ril gsm to me. my no. is [protected] and voucher no[protected] and secret code is-915337 please judge me.

Reliance Smart GSM — service poor.

My father has got a smart number ([protected]). By mistake the sim has got blocked and asking for PUK. I am trying to get connect to customer care executives, but all the time during day it is shown that number busy, and when i try during night no customer care executives take up the call. So, kindly see this problem or I have to book a case against the company. Also please send me the PUK & the PIN at my number: [protected] as soon as possible.

poor network

from last one month i m trying to get gprs settings but still now i dont get this and your customer care executives are so lier and never been serious for their resposibilities now i get ur complaitn e mail address now see wat u can do now? my number is[protected]

i've myself had a very poor experience with reliance...thats why i switched over to the brand new tata docomo...they've got some amazing plans like the 1pasia/sec plan wher i can call anywhere in the country for just that much (1paisa/sec!!)...and also some amazing VAS like a free missed call alert, free voice mail service, etc..check out there website if you wld like more details (http://tatadocomo.com/connect.aspx)

Reliance — Unwanted SMS (Planning to change Network Provider)

Respected Sir/Madam,

My name is Atique Gulam Bargir, and my mobile number is [protected]. I have called Reliance Customer Care more then 3 times to stop the unwanted text from Reliance. The service is pathetic and they always give me a turn around time stating that this service will be stop within 8 to 10 business days. But asusual I am still receiving these messages continously. If this continues they I will change my network provider. I have been a loyal customer with Reliance for more then 8 to 10 Years.

I am a busines man and these kind of messages disturbs me alot.

I would appreciate if you could look into this matter and advise the same.

Please feel free to call me on the number mention above.

Thanking you,

Your's Sincerely,
Atique Gulam Bargir

I have faced the same problem. Can anyone suggest a way out?

put complaint in consumer forum.

Offcoure, the mistake your side .You sould not pay the money to them because they put mental presure to you.Ask them to send court notice we have proof na then we will put additional case to realincae broadband after no body will not take reliance broadband

Even I faced the same problem, they called me on saying that i didn't pay the bill for the connection which was terminated 3 years ago, i'm pretty sure that i paid those bills, but i'm not confident of securing those bills, but finally i got those bills and termination connection receipt, i think its better to proceed legally against reliance.

Please help me, in deciding which is the better way to go through consumer court or cheating case in direct court.

They don't even care!! when I told the executive today that I will go to consumer forum, i was told to go ahead.

Pathetic Customer Service. Its not too hard to change the service provider when we have some good ones & competitive ones in the market, question is what about those who suffer with this kind of customer service.

Hi,

Call me on [protected].

sir
reliance comenucation custmers ko force nahi kar sakti ki wo unki value added services jinki custmers ko koi jarurat nahi hai ke liye jabardasti pay kare ye to srasar compeny ki dadagiri hai. custmer sochta hai ki DND service activate hone ke baad unhe compney ki demo calls, massages and undemanded payable services se mukti mil jaaye gi lakin asa hota nahi hai. compeny custmers ko pareshaan karne me koi kaser baaki nahi rakhti. TRY ko is system pe koi na koi action jarur lena chahea thank you

Reliance/ Unlimited plan — UNLIMITED PLAN MADE LIMITED

I took a reliiance "unlimited plan" on 17 th May buying a cdma mobile and spend about 3000 rupees in the hope that I can make unlimited STD calls as they claimed so. But, to my great surprise, I could find that even after taking a plan worth 599, I had to spend money to make calls after the 50 th hour of talking. No sales personnel explained this to me before taking the connection. If they limit my call timings , then what is the use of the word "unlimited" , even if they claim that "we limit the usage to prevent abuse due to commercial use". This is purely a breach of trust.

I got a promotional call from [protected].he mentioned himself as a reliance executive.
He promised me that activation will be in next 24 hours. Accordingly, I made the full payment and got the reference number also.

After selling data card. He doesn't pick up phone despite numerous calls.it have been near about 1 year.
On calling reliance customer toll free no i was told that my docs are not submitted. Since then i have called them innumerable times, but no help.

janardan: - [protected] (the person who called and verified address for device delivery)

[protected] (the person who delivered the device)

but to no assistance and they dont even take my call now.

Such companies should not be allowed to operate who take the customers hard earned money and leave them in the lurch.

Please find the deatails of conversation with relience as they have not done regarding this complaint...



RE:'Relian​ce=009-223​-617' Re: 'Reliance=​[protected]​7' Reference to your e-mail

Dear Customer,


Thank you for contacting Reliance Customer Care.

We understand your concerned and regret for the inconvenience caused.

This is with reference to your E-mail received at Netconnect+ Customer Care.

Kindly note that your issue has been taken up to the respective department for further review and appropriate action to be taken. We are working on it and one of our executives will respond you soon.

We would appreciate your patience and cooperation in this regard.


Regards,
Bhupendra Kushwaha

Customer Care

Reliance Communications Ltd.

-----Original Message-----
From: jain sourabh ([protected]@gmail.com)
Date: Thursday, October 06, 2011 04:22 PM
To: [protected]@relianceada.com ([protected]@relianceada.com); netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com)
Subject: Re: 'Reliance=[protected]' Reference to your e-mail



Hello Sir/madam,

10 days back i got call from your side that they hav recieved check at bangalore and will delever it to me in 1 day. thay did not call me after that.
Could you please update me regarding this long pending issue..

Sourabh


On Fri, Sep 2, 2011 at 6:28 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:

Dear Customer,

Thank you for contacting Reliance Customer Care.

This is with reference to the e-mail regarding Reliance Netconnect +.
Please note that, your mail has been transferred to the Reliance Netconnect + Team and one of our executives will contact you soon.
For further clarification, mail to netconnect.[protected]@relianceada.com
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meet all your future requirements too.
For further clarifications please feel free to contact us at [protected]@relianceada.com.

We value your association with Reliance.

Regards,

Vasanth
Customer Care
Reliance Communications Ltd.



-----Original Message-----
From: jain sourabh ([protected]@gmail.com)
Date: Tuesday, August 30, 2011 07:09 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: netconnect activation

Hello,

I got a promotional call from [protected].he mentioned himself as a

reliance executive.he offered me relience net connect datacard at

1500rs & 1month free usage.

He promised me that activation will be in next 24 hours. Accordingly,

I made the full payment.he given me data card with MDN number

[protected].it have been near about 8 month.for first month they kept

assuring me to activate it in every next day.after 1 month they told

me that you hv to deposit some security money coz u r bachelor. which

was absolute new demand, i denied caz i hav nt committed for any such

amt..now it hav been 8 month and i want my money back or activation at

earliest.

the reference numbers:-

janardan: - [protected] (the person who called and verified address for

device delivery)

[protected] (the person who delivered the device)

but no assistance now and they dont even take my call now.

hope you will take some necessary action .

--

*THANKS & REGARDS, *
*SOURABH JAIN
[protected]*

THANKS & REGARDS,
SOURABH JAIN
[protected]

================================================================================...⇄

From: jain sourabh ([protected]@gmail.com)
Date: Monday, October 24, 2011 09:21 AM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada.com)
Subject: Re: Reference to your mail




Dear Suren,

I have not recieved any call from your end.i tried many times to contact number given by you is not responding.
Please suggest me how to contact or recieved issued check.

Thanks & Regards,
Sourabh Jain



On Mon, Oct 10, 2011 at 12:12 AM, Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com> wrote:

Please ignore the previous mail.

Dear Customer,

Thank you for contacting Reliance Customer Care.

We sincerely regret for the inconvenience caused to you.

This is with reference to your e-mail received at Reliance Netconnect+ Customer Care.

Kindly note that as per the telephonic conversation had with you on your alternate contact number [protected], we are made to understand that all your issue had been addressed.


Regards,
Suren Singha
Customer care
Reliance Communications Ltd
======================================================================


RE:'Relian​ce=009-343​-469' Re: Reference to your mail

Netconnect.[protected]@relianceada.com Netconnect.[protected]@relianceada.com to me



show details Oct 29


Dear Customer,

Thank you for contacting Reliance Customer Care.

We regret for the inconvenience caused to you.

This is in reference to your e-mail received at Reliance Netconnect + Customer Care.

kindly note that we have taken up your issue with respective department for further review and appropriate action to be taken. We are working on it and you will receive a call from one of our executives shortly.

Your patience and co-operation in this regard will be highly appreciated.

Regards,

Abhishek Tiwari
Customer care
Reliance Communications Ltd.


-----Original Message-----
From: jain sourabh ([protected]@gmail.com)
Date: Saturday, October 29, 2011 02:59 PM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Reference to your mail











Dear Mr. Viajay,

I have been number of conversation with you on this.

earlier you have been agreed on returning my money back and your executive was suppose to come to me 25 days back with my issued check as you informed me.so why it is being so complecated.as i told you i have managed some other sourse beacuse of no responce from your side so i dont want to activate this device now.

Please reply with the reference of earlier conversation. the person i have submitted documents was already in contact with you and he is not recieving my call.

Please update my mobile number as [protected], [protected].

Please do the needful at earliest.







Regards,

Sourabh Jain


On Wed, Oct 26, 2011 at 3:04 PM, Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com> wrote:




Dear Customer,



Thank you for contacting Reliance Customer Care.

This is with reference to your E-mail regarding Activation of Services of your Reliance Netconnect+ number [protected].

We understand the inconvenience caused to you.

Kindly note that as we have checked and verified in our records, details of your number have not been updated. It generally takes 48 hours for the activation of data card in case of prepaid connection and 72 hours in case of postpaid connection after the CAF (Customer Application Form) submission. It can happen within a day also.

Further note that if the mentioned period has already been passed, then we request you to contact the Point of Purchase/ Person to whom you had submitted the documents.

Alternatively, you can also write us back with following details:
Name.(Filled up in customer application form):

Complete billing address (Filled up in customer application form):

Customer Application Form Number

Outlet address where documents were submitted:

City:

State:

CAF submission date:

Postpaid/Prepaid Connection:

Best time to contact you at the alternate number:

We would require the same to assist you better.


Regards,
Vijay Raja
Customer Care
Reliance Communications Ltd.

=======================================================================



-----Original Message-----
From: jain sourabh ([protected]@gmail.com)
Date: Thursday, November 03, 2011 10:27 AM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Reference to your mail


hello,

Please revert if there are any updates on this.


Regards,

Sourabh Jain==================
=====================================

I have been number of communication with relience.they also told me that ur cheque is ready and sent to bangalore and u will recieve it within 1 day but it have been 2 month i have not recieved a single call even.the contact person number they have given is not working.Please take necesorry action.

Hi team,
I am Swarnalaksmi reliance net connect no ([protected])
i had been already informed so many times that i had disconnected my reliance netconnection on Jan 07 2012
my reference Number[protected]
i had paid amount of rupees 1021/-
receipt NO.IB[protected]

but still i am getting the fake bills from your side if it is continous the same i will take the serious action on the whole, Please take of this issue i want immediate response from your other wise i will take serious action on reliance net connection.very poor response from your side very sorry to say this .

Regards
M.Swarnalaksmi
[protected]