[Resolved] Reliance Netconnect + — No Broadband speed | |||
Hi, I have purchased reliance netconnect + service (MDN Number: [protected]) on 16th Feb 2012. Till today my average speed for downloading files is 40 KBPS. This is not the speed expected from a broadband device. While purchasing it says it will give speed up to 3.1 MBPS but I am not even getting 1 MBPS speed till today. I have tried mailing customer care, calling customer care as well as live chat option on website, but no satisfactory response. When I called customer care it request me to put my number but after I entered my number it says this is invalid number so I am not getting connected. Then I tried live chat on website, after few minutes the person was not responding to my questions and then he disconnected the conversation. For your reference I am attaching the screen shots for same. I request reliance to provide me the right speed to which I can call broadband service or else do not expect that I will pay the bill of broadband connection for a dial up kind of service. Regards, Sandeep Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi,
I am facing the same problem since the day I have bought the connection. I called customer care so many times to lodge the complaint but each time recieved the same response that we are working on this and speed will get better in 2-3 days.
I am facing the same problem since the day I have bought the connection. I called customer care so many times to lodge the complaint but each time recieved the same response that we are working on this and speed will get better in 2-3 days.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance Net Connect — NO SPEED
DEARI AM USING RELIANCE NET CONNECT POSTPAID FROM LAST FOUR YEARS AT THE TIME OF STARTING THIS WAS GOOD BUT AFTER LAUNCHING HSD BROADBAND THIS NET CONNECT IS FULLY USELESS AND ITS TO EXPENSIVE. NO ACTION TAKEN AGAINST CUSTOMER COMPLAINTS.ONLY BILL GENERATING PROCEDURE IS WORKING PROPERLY.