[Resolved]  Reliance Netconnect — Illegal/Misuse of Documents Submitted to Reliance DSA for a Broadband Connection

Address:Thane, Maharashtra

Illigle/Misuse of Documents Submitted to Reliance DSA
I Submitted the documents for 3G Broadband, I got the connection, got Bill and paid as well.

after few days i got another bill for another number in My name and address.
It looks that the The DSA guys used my document and got another number in my name and they are using it.

This is a high risk issue and needs immediate action as the number which they got by cheating can be used in illegal activities.



[protected] Forwarded message[protected]
From: Shanker Jha <[protected]@gmail.com>
Date: Fri, Feb 17, 2012 at 1:25 AM
Subject: Bill For A Number ([protected]) which do not belongs to Me. (Request Number:[protected]
To: netconnect.[protected]@relianceada.com


Sub : Bill For A Number ([protected]) which do not belongs to Me.


08 – Jan – 2012 : I applied for Reliance 3G Dongle My Best Plan through Vriti Infocom Pvt Ltd

I got a 3g Dongle and Broadband Number [protected].



Vriti Infocom Pvt Ltd B-75, Sector-63, Noida-201307, Tel[protected], Fax :[protected]

Receipt Number 23205 Region Reliance 3G DataCard Dated 08/01/2012

Collection Boy : Vaibhav ([protected])

Vaibhav told me to send a scan copy of my Driving Licence to jaiprakash.[protected]@vriti.com.



Ok I am using the Brodband number [protected] and paid the bill date 18 – Jan -12



Now the Main issue



I have only requested a 3G Dongle My best plan, which I got and paying the bills too



But today I got a bill for a Reliance No [protected] , Which do not belongs to me

Please note the number [protected] do not belongs to me, I have never requested any such service / number, I never received this number and I don’t have this number.

I am not responsible for any activity performed or being performed using this number.

And I am not responsible for any bills for the number [protected].



This looks like cheating on part of Vriti Infocom Pvt Ltd or their agents who collected my documents and got the above number ([protected]) by misusing my documents originally submitted for a 3G Dongle. The DSA and their agent Never pick up the phone.



Please deactivate [protected] , cancel the bill sent to me and take appropriate legal action on the DSA or Whoever is responsible for a clear Misuse of My documents.

Please take immediate action to avoid further misuse of my documents I entrusted to reliance





I have already complained to Reliance Customer care (Request Number:[protected]

) as soon as I received the bill for the number [protected] which do not belongs to me.



Please provide me a Copy of the above request number for legal purposes.



Regards

Shanker
G.B.Road Thane West
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Ok i got a bill this month (Mar) too, Reliance is still sending me the bills for a number which do not belongs to me.

I have already complained to Reliance Customer care (Request Number:[protected]

I have complained to Reliance world as well 1 month back.

Reliance is Just a Pathetic Service provider for me,

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