Reliance Postpaid — reliance postpaid service

protectedrahul

from Delhi, Delhi

Address:

East Delhi, Delhi

I am from Delhi owning two post paid connection [protected] and [protected] using from very long time and we have been calling customer care for the connectivity issue very frequently but every time we get to hear the same that there is conjunction in the network due to which we are not able to make calls....
If there is so who is supposed to get penalized we do get official calls and other important calls which we are not able to make, which is really ridiculous service from one of the most prestigious company on the name of Dhiru Bhai Ambani...
And even the customer care department service quality has drifted like a waterfall, they have no courtesy of speaking, the tone they use as if they are paying us to call them or we have only free time to do so..
What shall we expect from a company just the name or service

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Comments

Bobby Dutta Baruah

from Bengaluru, Karnataka

I dont get my post paid bill in time. But Reliance is prompt enough to sms reminders for late payment.
When I made the complaint I was adviced to recieve onlin and email id taken with the assurance that the bill would be mailed well before due date.
Two months and no email!!!

patilvilas

from Mumbai, Maharashtra

I am from mumbai subarb boisar .I using [protected] for long time in prepaid, but I change my plan in post paid from long time. But I want to change my plan in prepaid as early aspassible. I was paid my bill dated on[protected]. Rs. 1600. So many time I was goan in ur ghatkopar w. frenchise to change my plan, but they said the system is not working. pls. do needful and give reply on my email .my mail id is [protected]@rediffmail.com