Reliance Communications Complaints & Reviews

I (Jyoti) am writing this because i am fed up with the kind of revert rather no revert from Reliance customer care. I have written en-numbers of mail to Relaince Communication, but evertime they are providing me with a new complaint number (ID[protected]th Nov, ID[protected]nd nov, ID[protected]th Jan ).
MY COMPLAINT IS ABOUT MY HANDSET date of Purchase 21/01/2008, INVOICE NO. [protected]. RELIANCE CLASSIC 731 (PRODUCT CODE - UPCLASSIC-731 ) AND FROM SEPTEMBER THE BATTERY IS NOT WORKING. BATTERY GOT BULGED / SWELLED-UP.
This petty issue has been stretching without reason, and to inform you that from the day we lodged the complaint there has been no one kind enough to even call us up and check on the issue. When i visited to their nearest Web World, they gave me list of Web World in Mumbai and said they dont have Classice 0731 available to replace and the sevices centre for Classic had been closed, so told me to visit all the Web World in Mumbai. And if still i dont find the replacement then i should buy a new Mobile from them.
Is this the service provided by RELIANCE CAMMUNICATION ????????
And now when i am calling them, everytime they are telling me about System Failure. My mobile was on guarantee period, still Reliance Communication are not ready to replace or repair my Handset.
Request you to resolve this issue at the earliest, as my waranty period is getting over in 2 days.
Regards
Jyoti
Mumbai

my no. is [protected] and want to deactivate my caller tune..kindly comply..

My name is Manish Shah, and last month I am chage the ownership from my brothers Reliance mobil . My mobil no is [protected] & [protected] . there is two number which is under the CUG PLAN 124 but without any intemation how stop the CUG PLAN of this number when i contect the Reliance customer care there is saw the bill on Rs.104 for [protected] & Rs.94 for [protected] how billing in this number because this numbers is allready under the CUG PLAN so plsease send me revert beck as soon as possible because we are the regular pament custmore since two & half years please cheke it

Manish Shah
mobil no --->>[protected]
>> [protected]
Email Id:[protected]@yahoo.com

Hi,

This is Sushil Kumar Pathak from Kolkata(posta-2) and I am using smart GSM prepaid service since last 2 months but nowdays I am facing very difficulty to access gprs because of no packet data available rk .moreover I tried to call customer care but its more difficult to call them because they are always busy without any work...I don't know how so ever busy they are...anyway this time I am fed up with this casual approach towards providing better services to their cutomers by Reliance GSM services in kolkata (posta 2)...
even I registered my complain 3 days before and today's morning too but unfotunately results are awaited...

I don't know, how can Reliance GSM comparing with others in terms of better network coverage?...

Now I am planning to leave this connection immediately...

Hope this time Reliance will take necessary steps ...otherwise they will become bad service provider and also they will loose their credibility .

Thanks...

hello sir,
I'm using Reliance GSM sim. only two days that after two days my sim registration has been failed. I've go to reliance office but anybody reliance employer was not listen and solve my problum. so why r u made reliance office. thats ur service i Dunno. Pls sir Help me. Wht can I do.
how can i activate my Sim. wht can i to do this.
My reliance Mobile No. is[protected].

my reliance GSM no is [protected]
problem: my incoming call & sms and outgoing calls & sms "barred"
i confirm my documents submits with application form of reliance gsm to company
customer care checks my name & documents.
they dont know why my service stops
when i try to call i get message on mobile screen that number barred
when i try to call my number using other phone it says "this number is temperaryly out of service"

my name is abhishek gaur
i am using smart gsm servicein madhaya pradesh my no is [protected] last 1 month i am facing the problem of balance deduction without any reason I have done complaint 4 times . but my problem is not sort out i am very disturb with activity of smart(Reliance) GSM in madhya pradesh
now i am thinking to take any legal action if my complaint is not sort out

Tel no. 32012458
I received my Reliance Landline bill (FWP) for[protected] to[protected] . I was shocked to find that they have charged Rs. 462/- towards value added services, which i have never used. On enquiring from their customer care they told me that I had called a number "51234" from my phone. However neither I nor any of my family members know or have used the services. The Customer care people have refused to accept my request for reversing of charges, and are insisting that I have used the services, I use the Landline only for voice and my calls are minimal. The usage pattern of my phone history would confirm that.

Such type of wrong billing was also done in by earlier bills for the period[protected] to[protected], and upon frequent follow ups the charges were reversed.

i am reliance postpaid dapo coustmer.always my bill stand for rs:-1200 to 1500.though i have rimto rim pack and i regurely use my calls to reliance custmer's .i have lot of time complent to the custmer care but the answer is nil to date so i want the counsernt person to do the needful to the dapo custmer the oldest coustmer.thank u sir

Reliance USB Netconnect No. [protected]
USB Zte Mg880

I am sorry to lodge complaint again & again, but your company representatives of Jamshedpur are not bothered to attend it. This is not the 1st time I am complaining about your Reliance Netconnect Speed. I again beg you to please increase the speed of Reliance netconnect from 05-10kbps to 100-150kbps as assured by your company. In past also I have lodge complaint through your website http://www.rcom.co.in and to your Reliance Communication Office at Sakchi, Jamshedpur and by mobile contact to authorized person of your company from Jamshedpur representative and they had assured me that they are visiting my house for verification and do the needful requirements. But I am again sorry to inform to the reliable concern of Reliance Netconnect that after lodging the complaint again & again. From the date I have lodge the complaint, my Netconnect has been disconnected from your side and I am not able to do my needs from your service. So, I am a frustrated and fed-up from service of Reliance Netconnect. We request you to give the PROPER SERVICE or NOT then take-back your service from my house and refund my money back.

NOTE : I have returned back the USB netconnect Zte Mg880to the dealer where I have buyed it.

Dear sir,
Most Respectfully beg to state that i use your prepaid service since last six month, my Current balance is -114.16 for Activate of Joke and Astro Pack .plese sir deactivate my This two pack.

Thanking You Mobile No.-[protected]

i am retaller from khachrod dis. ujjain m.p.
plz solve smart gsm i care problem from khachrod .

Hi,

My smart card no is[protected] and my name is Tarun Sharma . I bought your Big TV on September 3, 2008 for 2499 with three months subscription free which was supposed to get expire on 3 December 08 . On 4th Dec 08 I buy the recharge coupons for 400rs and I tell your people that I had a three months subscription which gets expired today so tell me that what do I do and they suggest me to activate standard pack 3 and three top ups . The standard pack 3 is for 175 and the rest of top ups are for 25 each which makes it 175+75=250 and I gave the coupon no and get this thing activated and watch the TV for one more month and now I get SMS that my monthly subscription is for 536rs and I have a negative balance . So I happen to call your customer care people who are not worth even sitting there and they don’t know anything about your BIG TV . When I get angry at them and ask them that Why the hell do I have a negative balance then they tell me that you have not deactivated the premium pack and its still getting charged on your subscription so I asked them that when I gave you recharge coupons, you never told me that I am supposed to deactivate the premium pack and if I don’t do that it gets continued itself in one month lock in period . How the hell a customer is supposed to know all this in this world if your customer care rep won’t tell us . It meant that I am paying double money to watch a single channel . As your premium pack which according to me got expired on 3rd December is also getting charged on my account and I activated the standard pack as well, which means that I paid 286 for premium pack and 250 for the packs which I activated . I am paying 536rs in one month to watch same channels . I am not a fool . On 9th Jan 09 I call back and they tell the me the whole story and premium pack gets cancelled and they said that they have forwarded the complaint and we will get the negative balance settled in 48 hours and no response till today . I call back again in customer care and I have to repeat the same old story and get to talk to one of the supervisor whose name is Renu and she says that no complaint was forwarded and they will forward another complaint and you need to wait for another 48 hours . Now I can’t watch TV because of your foolish customer care reps who don’t have a common sense to let the person know that what should a person do . Please help me understand that where is it my fault that I didn’t request for deactivating it . when I don’t know about the same, how will I request about the same .Tell me why will I pay for premium pack when it is supposed to get expire on 3rd Dec 08 and if it is getting continued is it my fault ???? and for that matter I got my packs activated 4th Dec 08 . The premium pack got deactivated on 9th Jan 09 and I shouldn’t be paying for all this nonsense which is been created by your staff . Please let me know how this will be resolved as I paid 150rs extra last month . If you think that you can’t solve it please let me know so that I can go to consumer forum for the same .

i have purchased a rel gsm sim. after working for 3 days it has stopped working and showing UNREGISTERED SIM but i have submitted a photograph and a photocopy of my driving license . my mobile no is [protected]. please into the matter as soon as possible.

Hi: The greatest blunder I had ever made was to invest in Reliance Mutual Fund. Their customer service is so unprofessional and intentionally take small investors for a ride. I had been complaining to them about a triple entry of SIP in the same month, which is not presented in my statement but reflected in my bank pass book, fell in deaf ears. They had promised me to redress it in 7 days, which has not happened since a year, inspite of repated reminders. This is the worst mutual fund management company, I had ever seen. Stay away from investing in it- Praveen Kumar

Dear Sir,

I made online refill of Reliance Prepaid throgh HDFC bank and mobile number is [protected].
The money got deducted from my account and refill has not done. I called HDFC bank they said when we receive amount from Reliance we will credit in your account. Then I called Reliance Customer Care and registered a complaint regarding the same and they assured that your problem will be solved within 48 hours, but many days has gone there is no solution. I feel money shold be refunded.

Thanks
Sunny Sachdeo
[protected]

Dear Sir,

This is regarding the delivery of my Permanent Reliance One Card to me. So far I have not received my Permanent Reliance One Card.

Pls find below my card details :

Card No - [protected]
Name - Taslim Akhtar Khan
Place : Vapi, Gujarat

Kindly do the needful.

Regards,
Taslim Khan
Silvassa
Cell : [protected]

Respected

I working in Reliance Web store at Bajirao Road,
Pune and submitted resignation letter and PF form to the respected HR in
Pune i.e. Mr Pravin Naik, Rahul Sangore and Manis, Amol Raskar. But still we are not
able to received FF, PF amount and salaries also. We were take follow up them
regularly but they did not do anything with there work and told that your
process will be completed to the end of the month every time.

I are much irate to this process. Following is the details of the
previous employees in Reliance.

I Was also send mail to Mr.praveen.k.[protected]@relianceada.com, Maniesh.G.[protected]@relianceada.com, Anwesha.[protected]@relianceada.com, Altaf.I.[protected]@relianceada.com.shivangi.[protected]@relianceada.com

But they don’t reply me or they not receiving my call.

Name: Vineet Rmchandra Kudale.
Issue: PF Pending and Experience Letter not received and salary for
the month April and May 2008.
Employee No.: 27611534
Date of Joining: 28th May, 2007.
Date of leaving: 15th April, 2008.
Last day working: 15th May, 2008.
Business: Operation Executive.
Document submitted on: 20th June, 2008. (To Pravin Naik(PF) & resigned Letter Amol Raskar)
Salary Pending: April 2008 and May 2008.

Kindly look into matter and do the necessary action.

Thanks & Regard,
Vineet R Kudale
[protected]
[protected]
Date 12.01.2009

My Office number[protected] has been registered since November 2008. The person from Reliance Communication are calling us and intimating that your credit limit is over so kindly make the payment. They are making repetitive calls and harrasing us. We said that we are ready to pay but first we want the Invoice Copy of the month. My demand is valid but still they are not accepting it & have disconnected the outbound calls. The number is registered in family member name.

coustomer - shyamveer
connection- WLL[protected]
instrument- Lg - LSP 340E

while stayin in Ranchi i had this connection at adress- P-101/8, EME Line, Dipatoli Cantt, Ranchi-09(jharkhand), for this connection i had payed a security fee of Rs- 4300/-
while leaving Ranchi station, i had deposited the connection with instrument at Reliance Office-
reliance web world
1st floor, Hari Om Tower
Circular Road, Ranchi- 834001

but unfortunately i had lost the reciept because of pick pocketing in train.

i have written three times to this company along with deposit reciept of security money but still the balance money Rs-2900/- cheque is nt released by the company.
i request you to look in this matter and so that i can get my cheque on the new address-
Nb/Sub/Pharma Shyamveer
60 FMSD
c/o 56 APO
jalandhar cantt - 903060
punjab.

thanking you.