[Resolved] Reliance Prepaid GSM SIM Card — Sim Card Rejected | |
I own Reliance Prepaid GSM Sim Card (No- [protected]). The sim card worked fine till around 10 days but after that I got a message "SIM card Rejected" over my mobile phone's screen. I went to Reliance service centre - Sagar Tech plaza, Sakinaka, Andheri East. I met their couple of more customers who were also facing the same problem. and the executive was telling to buy a new SIM. I was just surprised why it's happening for several people. I visited the reliance mobile website: http://www.rcom.co.in/Rcom/personal/customercare/customercare_mobile.html where it's mentioned clearly: What should I do when I see the words "SIM Card Rejected" or "Blocked Card" or "Check Operator Services"? --In all the above scenarios, SIM card need to be replaced from any Reliance touch points --Such cases will be replaced Free of Cost if identified within 1 month --Normal charges will be applied for cases beyond 1 month But I am still not able to understand where to go for the same. and I am scared to use it further as there is no guarantee if I buy a new SIM and that would be No repeatation of the issue. Please guide me If this forum works. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 13 Comments | |
Comments
Reliance Prepaid Connection — out going not activated 7 days after submitting documents at gallery
out going not activated , 7 days after submitting documents at gallery my no [protected], i have been sitting in reliance gallery sukh sagar ( chowpatty branch ) 2 days 2 hrs each, complaied to manager on phone and personelly 5 times , still my cell is not allowed outgoing calls.urvish shah
i baught a reliance gsm sim 12-11-09 it will be activated on15-11-09 it show complete range till 14-11-09 but from 15-11-09 sim show in my cell phone display insert sim i want proper imformation
I am reliance gsm consumer.
my no. [protected]
my sim registration failed
i want to know that why did close my prepaid connection.
I want to run it.
Pls. tell me. what do I.
my no. [protected]
my sim registration failed
i want to know that why did close my prepaid connection.
I want to run it.
Pls. tell me. what do I.
I am using reliance number ([protected]) since six month. Suddenly, it is showing SIM invalid on 30th Nov, 09, I went to JB Nagar reliance centre and as they suggested I have paid 100 rupees and change the SIM card on 1st Dec, 09. Today morning Again it is showing SIM is rejected.
I talked with Mr. Ali Reza, JB Nagar Reliance branch person. He told that again you have to purchase the SIM. I have purchased the SIM 2 days before and again they are asking me to purchase the SIM.
I have sent mail to "rcomnodaloofficer.[protected]@relianceada.com, [protected]@relianceada.com" No reply to this mail. I have tried the number “[protected]” but nobody is giving response.
I talked with Mr. Ali Reza, JB Nagar Reliance branch person. He told that again you have to purchase the SIM. I have purchased the SIM 2 days before and again they are asking me to purchase the SIM.
I have sent mail to "rcomnodaloofficer.[protected]@relianceada.com, [protected]@relianceada.com" No reply to this mail. I have tried the number “[protected]” but nobody is giving response.
i have twice tried to convert my 1p/min plan to 50p/min. plan but it is not getting activated and everytime the customer service representatives are egiving some vague replies that our system is not working welll, etc.
please i want to convert it to 50p/min
please i want to convert it to 50p/min
my sim is not found so please sim closed very quickly and my no. is [protected]
I have purchaged one prepaid Reliance Sim card bearing the Number [protected] in Nov 2009 and after 5 days the outging and incoming calls are deactivated by receiving a message that ' please submit your complete document and after submitting my documents for second time, it was activated for 5 days . Again after 5 days onl the outgoing calls are deactivated by receiving the same message . And after submitting the documents for 3rd times the outgoing calls are still in inactive mode saying that "please contact Reliance costumer care".
The costumer care executives are replying we cant help anything in this matter .
Regards
Nitish
The costumer care executives are replying we cant help anything in this matter .
Regards
Nitish
this mobile no is not working, only sms received no incoming, outgoing [protected]
Sir, I am Reliance gsm consumer and my number is [protected]. My compliant is that i had been subscribed cricket alerts automatically without my concurrence and Rs.30 had been deducted. Till date i tried to logged many complaints for past 2 month but sometimes they even refused to logged a complaint about refunding of money and blaming the customer that u have activated the services on your own and it is out of our hand to help u. From the customer care side we can ensure that we will not get any messages in future. Inspite of that, i had been receiving cricket alert messages from 54321123 till date..Further, i have even activated DND services. How cud this may be possible..? Is the service has gone down. I could not believe... Pls kindly refund my money(Rs.30)in my account and give the confirmation msg so that i can recharge my balance immediately.
I am reliance gsm consumer.
my no. [protected]
my sim registration failed
Plz immediately state incomingh & outgoing
sumit kumar
[protected]@gmail.com
mobile no : [protected]
my no. [protected]
my sim registration failed
Plz immediately state incomingh & outgoing
sumit kumar
[protected]@gmail.com
mobile no : [protected]
Reliance Mobile — Card got rejected
my sim card got rejected for no reason. Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please share your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please share your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
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Reliance Prepaid — SIM CARD REJECTED
sir,I'm using reliance GSM sim since one month. it has been activated and I'm using it to my need.
today thers a message showing on mobile that this SIM is REJECTED.
I dont knw whats wrong with the network or reliance services, its giving me a lot of trouble. I submitted all relevant document and they have verified it too. still they dont let me using this service.
I request you to look in to matter as early as possible.
and I must know why my SIM is deactivated without giving any notice prior?
what you mean by SIM REJECTED?
dont play with customers.