Reliance Prepaid Service — Services barred even after submission of documents and unprofessional behavior of Representative at Reliance Web World Asansol

Dear Sir/Madam,

Please take this as a formal notice/complaint in regards to the unproffesional behavior of your staff at Reliance Web World, Police Line, Asansol (WB).

Last saturday (08/11/2008) at 10.15 AM, I visited your Store at Asansol in regards to submission of documents and photograph because my outgoing calls were deactivated. There were two lady staff(CSE), who used very bad words against me, which I don't think would be acceptable by any customer.

My name is Rajiv Lochan Paul and my mobile number is [protected]. I have taken a new connection from Asansol Reliance Web World, however I am not able to use my services till date. I have also done a recharge of 490 Rs. INR which is going to expire in few days now. Therefore I am not been given the permission to use the services for which I have already paid. I request you to please give immediate attention to this or otherwise I will be forced to see the doors of Consumer forum for justice. Even after submitting the documents on saturday I am not able to use the services.

I would also like to draw your kind attention towards the unprofessional behavior and the intolerable dishonour showed by your staff (Two Lady Staffs - CSE) in your stores at Asansol. I would request you to take necessary steps against this, while I believe it is not accepted in any service industry, specially when you have good competerors around.

Please take this as a formal notice or I would be forced to speak to the higher management/ court for justice. A copy of the complaint has been sent to the Consumer forum.

Looking forward to your kind positive approach.

Regards,
Rajiv Lochan Paul.