[Resolved] Reliance Prepaid Services — AUTOMATIC ACTIVATION OF SERVICES AND BALANCE DEDUCTION | |
The details of my Reliance Prepaid mobile no [protected] are as follows (a) Name of the subscriber: Nikita Dagar (b) Type of service: CDMA Prepaid It is brought to your notice that Rs 60/- was deducted from my prepaid balance for subscribing to (a) Filmy pack (b) Beauty tips pack It is intimated that I had not subscribed to the above services and nor have I been provided with these services. It is clear that the charges have been wrongly billed. The issue was communicated telephonically on 27th May[protected] hrs) to floor supervisors (Ms. Harpreet, Mr Diljot, Mr Vikant). As the deductions have been made illegally without my consent therefore it is requested that the charges be reversed with immediate effect. It is not the first instance that Reliance has made illegal and unauthorized deductions from my prepaid balance account. It appears to be a very common method to take the customers for a ride by levying wrong charges and ignoring the telephonic complaints. It is reiterated that the alleged services were neither subscribed nor received by me and the charges are wrongly billed. You are requested to reverse the charges immediately, failing which it would be considered necessary to switch the service provider. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Reliance Prepaid Services — Unknown Deductions
I am Prof. Vasyani. My Sim No.[protected] was recharged by me on 4th July, 2001 for Rs.100 though there was balance about Rs.30 or so. There is network problem in GSM Reliance services in Ulhasnaga-421003, district Thane, Maharashtra.I neither received any call nor I made any call except one call for 39 seconds on the same day i.e. 4th July 2011. To my great surprise when I checked my balance on 22nd July, it showd only Rs.22. I donot know what for my balance is deducted. I complained four times with the Reliance Service Centre Near HDFC Bank, Ulhasnagar-4, but they always asked me to contact on 198 or *333. I tried several times on both the numbers but either got network busy or a prerecorded cassette kept me on hold for more than 8 to 10 minutes and I did not get anybody on the line to listen to my grievances. Again on 2nd Augst I got message that my balnce is now Rs.12 only. I donot know what hidden charges they are charging upon me for first time though I never had activated any services and the same was checked by the Service Centre staff also.Reliance Prepaid Services — Manipulation of talktime balance
Dt 27.1.2012Morning,
On 25.1.12, I made a complaint on this site, regarding the manipulation of talk time balance on reliance Mobile cell [protected].
I recharged on 24.1.12 at 9.45 pm with Rs 100/-, in the morning on 25.1.12, the balance got reduced to Rs 26.91, no calls were made at all.
This is happening since long back.
PLEASE LOOK INTO IT.
V KAMESWARI
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rcom prepaid — manipulative charging
i am prepaid customer of rcom having no.[protected]. i am being charged rs 30 per month for services which i never activated.despite my various requests to deactivate these services one or other service is activated automatically. i have tried to contact their customer care services from where the call has never been attended. please be kind enough to help me from these manipulative service providers.