[Resolved]  Reliance Retail — Complaint against Reliance retail, Aundh Pune

Address:

Maharashtra

We have purchased 1 no. exernal hard disc WD - 500 GB from Reliance Retail Store , Aundh Pune on Sunday 3rd August 2013 . To our annoyment when we checked opened the box at home today , the connecting cable was not inside . We went to the store today , and to our disappointment they took one and half hours to release us by giving the cord . The reason is procedure. This is patehtic. When the store has all the details of the purchase and customer details , in the first instance why the product not given complete in first place, secondly when they came to know the cable left back at store why didnt they called us and informed and thirdly why as a customer I lost my time in going back to the store and went through a horrifying experience of waiting there close to for one and half hour .