Reliance Smart GSM — customer care faking | |
i m using a nokia n79 handset with a reliance smart gsm sim n whenever i tried to acitvate mms service from that handset company replied me as saying that this handset is not supported but cutomer care perssonels keep faking me by saying that soon that servise will b activated if i wait for 48 hrs its mow over a month n still m not able to send or recieve mms when i tried to get setting for the MMS its replying the same tha ur handset is not supported. Was this information helpful? | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
i want to inform you that your customer care executive are not responding to my call on 2nd sept' 10 when ever i was trying to contact them by dialling *198 my call was disconnected fourth times after listening ny problem by the customer care executive. one time she disconnected the call after picking it.
and her name is Sujata and soma, my problem is whenever i am trying to call up my mom after engage tone the my call gets disconnected but I am able to receive call from that particular number, It was so shocking to me. I am trying to contact customer care executive many times but they were not at all interested to resolved my problem. My number is [protected] and i believe that you will take some action against them.sir i am requesting you, please have a look over this topic.