Reliance Smart GSM — Not getting full talktime

Hi
My Name is Lakhan Dewangan
I had taken your smart connection which is on 312 offer
But after 3 months of that when I have recharged with Rs110 they have not given me the total balance
That is what they have said in there offer.
The great thing is happened when I rechared my account with Rs 110 on 30th july and they said to me that it is not shown in my account.

After so many talk with customer care ex. One of your supervisior mr Wasim has told that whatever has happened I can’t make it right but I will assure you for the next recharge and you will definetly get 110 on 110 recharge then I have recharged my account on 27 sep and after not getting Rs as promotional charges I registered complaint about that
My complaint id is=[protected]
On 2 sep when I called they told me that your complaint has been solved but till now I have not received my 32 balance.


If you can be able to do any thing please do it otherwise I am going to file complaint in consumer forum..

By Lakhan Dewangan
Ph: [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

had a similar problem with reliance CDMA...but i switched over last week to the new tata docomo GSM service...trust me it is awesome...its got a brand new 1paisa/sec offer which means any call in india (not necesarily only from tata to tata) will cost you just 1p/sec!!!...was surfing thru their site and got some tariff plans if you'd like to take a look (http://tatadocomo.com/prepaid-plan-details.aspx)..do give it a look in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information