[Resolved]  Reliance Smart — Stop auto subscription

Reliance Smart — automatic sending of message

My mobile no is [protected]. On 27.02.09 at about 6.00 am, I amazingly discovered that messages are being automatically sent from my mobile. Blank messages were being sent to the mobile numbers which are stored in my contacts. I simply watched it horrifyingly as messages were being sent one after another to my contacts and my balance getting deducted simultaneously. Ultimately, I had to switch off the set to stop the mischief. Then somehow, I changed the message centre number and tried to contact the Customer Care. But the customer care executive was not to be found.
I immediately want an explanation regarding this. If somebody says it was the fault of my mobile's software, that would not be enough to explain this clandestine deduction of balance of the service provider. This is because as soon as I changed the msg centre no, the mobile stopped sending messages.

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Reliance India Mobile — Stopped subscribing business

Sir / Madam

Refer to my mobile no-[protected] is still been under trouble by getting the aurto subscribing message.As today 17.02.11 I have received a message from 58888 that "Thanks for subscribed cricket pack" But sorry I have never request to subscribe or neither such interest.

Request you to unscribed / Deactivate against the above message and must ensure that there should not be any deduction against the above message.
Once Sending o[censored]nused message and unnecessary auto subscribing will earn undersigned to permanent withdraw from the reliance india mobile service,by submitting complain against the service provider.

Matter should be taken seriously.

Runu chowdhury

Reliance — Unwillingly subscription of services

I am a Reliance subscriber. I usually getting disturbing call form unknown users to my cell [protected] during night. One of the number from where call is coming is [protected]. I want the complete address of this subscriber.

Further Reliance is always deducting amount from valance for subscription o[censored]nwanted services for which I never made any application. This happend today. Therefore I removed my reliance SIM and broken. This was another SIM. Please intimate me the address of said person through email at [protected]@gmail.com Khursheed Ahmad

Dear Sir/Madam
I am using Reliance Smart GSM Mobile phone since last several years.
I found that some of the several service packages are automatically getting activated in my mobile. In spite of several complaints and reminders there is no action taken by Reliance. In the last 2-3 years I must have unwillingly paid extra amount of Rs. 2000 or more towards subscription o[censored]nwanted SMS services.
Recently my wife suffered from the same problem and after getting frustrated for not being listened for unsubscribing SMS service, finally changed to BSNL.
The company intentionally sends SMS for subscription request for some unknown services. The "Reply" button is provided in the place where normally "Option" button is placed. When the customer want to delete the SMS and try to select the "delete" button from the Options list. The service automatically gets registered. One doesn't have to send any reply for subscription. The subscription is intentionally, to the benefit of the company, automatically gets registered. Reliance does not provide any ways to unsubscribe the service. On complaining in the office, just the customer is harassed with false commitments.
I bet, around 50% of the Reliance Smart customers are suffering from this unsubscribing problem, which is intentional by the company.
It’s ridiculous.
Please unsubscribe all SMS services to telephone number given below. Please do not send me any promotional SMS. Please do not call with promotional calls.

Regards,
Milan Das, [protected] (owner Pramod Nayak)
Itishree Das, [protected]