[Resolved] Reliance Telecom — BILLING EVEN AFTER DISCONNECTION | |||
I purchased a reliance netconnect broadband modem and service from reliance in August 2011. I had to move overseas on 22nd october 2011, so I disconnected the service through reliance's online chat system ( Reference number provided) I was sent bill for october which I paid online from overseas. Now they have sent me a november bill too for about 915 rupees (after disconnection) Further more, the most annoying thing is the collection agency end up in the doorstep during mid day when only the senior women in the house are present and they cannot understand the confusions caused by these big companies. They are easily intimidated by these so called collection agencies. RELIANCE has the worst customer service ever. It is hard to find a number online. Everything is automated. No personal service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
@ RCOMcare - I contacted a customer car agent again through online chat. He informed me that my connection was only migrated to a lower fee plan instead of being disconnected. Why would I need to migrate to a low fee plan when I am moving overseas permanently. This is clearly a mistake from the Customer service agent. I would appreciate if you can resolve the issue soon and stop sending me further bills.
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance net connect number - [protected]
Reliance relationship number[protected]
Complaint reference (for disconnection[protected]
kumar