[Resolved]  Reliance Telecom — deduction of amount from mobile currency

Address:Mysore, Karnataka

I recently port my number from tata docomo to reliance which got activated on may this month all was going smooth for two day then their started deducting my currency amount from 150 all of a sudden it came to zero I complained it to the customer care they're told me that it will take 3 working days then I again recharged for rs 150 and the same day that also had been deducted from my main balance I have been calling customer care their put my call on hold for twenty minutes and later say that it is in solving stage from past ten days I have been getting the same answer from them I have been mentally torched for all these days I am not able to make outgoing calls today also I had called them but receives the same answer that it is in solving stage from past ten days this is what I am going through.
The call center asks me to go to the reliance outlet in D Devaraj Urs road when I go their their ask me to talk to the customer care center.
Plz you are my only option( Consumer Form) plz do the needful.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information