[Resolved] Reliance Telecommunication — against reliance customer care | |
sharda tower near jayses crossing jaunpur(U.P.)it is the shop which have the authority of distributing the reliance service's.but they don't so much knowledge about the reliance service and they don't have manner that how to talk with customer.Today[protected] hen went to their shop to register my complain that i m not receiving the SMS(daily 500 message, according to the scheme)they said that the service is already activated on your number.this is my 6th time when i went there for complain.i said than why it is not showing.than they replied that we can't do any thing, for solving your problem we have to call MR DHIRUBAI AMBANI from the heaven.and they said these sentence in very loud voice. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I gven lots of complain regrading gprs no one can give proper response to me i call to nodel officer but she did in listen any thing she disconnect my call what kind of service providing reliance company to customer please take serious actionon nodel officer on reliance communication
Reply
MYSELF ANISH HAD MADE C CALL AT *333 AND REQUESTED FOR THE SETTINGS OF GPRS ON MY HTC TOUCH SCREEN WINDOWS MOBILE
I AM FROM LUDHIANA/ GURAYA. AND WHEN I MADE A CALL THREE TO FOUR TIMES I HAVE TO WAIT FOR 20 MINS EVERY TIME. WELL WHEN THE PHONE WAS TAKEN.
A PERSON NAMED MR INDERPAL SINGH PICK SINGH PICK UP THE PHONE AND WHEN I ASKED HIM ABOUT THE STATUS OF GPRS NOT WORKING PROPERLY.
ON DATE 09TH MORNING AT 1.30 AM, ONE OF YOUR CUSTOMER REPRESENTATIVE TELL ME EACH AND EVERYTHING AND TELL ME HOW TO DO THE SAME. I AM USING WINDOWS BASED MOBILES SINCE LAST THREE YEARS. HE TOLD ME AND I DID MY SETTINGS. I DO NOT REMEBER HIS NAME.
BUT TODAY WHEN MR INDERPAL SINGH AND LATER ON MR RADHE KRISHAN TALKED TO ME IN SUCH A TONE THAT JUST THEY ARE HIMSELD" SH ANIL DHIRU BHAI AMBANI"
SIR POSITION OF YOUR CUSTOMER CARE REPRESENTATIVE IS VERY BAD AND THEY SITTING IN PUNJAB I THINK IN CHANDIGARH AND HANDLING THE SAME FROM THERE.
THEY HAVE NO IDEA THAT WHAT THEY WERE SAYING.. MY PHONE REMAINED UNDER USAGE WITH YOUR C.CARE REP FOR MORE THAN ONE HOUR BUT THEY DID NOT TALK PROPERLY AND TOLD ME TALK WITH THAT PERSON WHO HAD HELPED ME ON 08TH NIGHT/ 9TH MORNING AT 1.30 AM.
SO THIS IS VERY IRRITATING.
I WAS EXPECTING TO START MY GPRS THROUGH MY LAP TOP AS WELL AS MY HTC TOUCH SCREEN MOBILE. WE WERE PLANNING TO BUY THE BROADBAND FOR OUR HOME PC AND LAP TOP .
WE HAVE TOTAL 4 COMPUTERS WITH 2 LAPTOPS IN OUR HOME BUT WHEN THE SERVICE IS SO MUCH POOR HOW I CAN TRUST ON YOUR SERVICE.
AGST THIS TATA IS THE BEST COMPANY I WOULD SAY, EVEN THEN I AM NOT DOING / TAKING TATA.
CAN YOU HELP ME OUT THE WAY THE BOTH PERSONS DID THE MISBEHAVE WITH ME..
AND WHEN I ASKED THAT WHEN I MADE A CONNECTION ON MY HTC MOBILE, IT SHOWS THE MESSAGE THAT CONNECTION CAN BE EXECUTED/ PLEASE CONTACT CUSTOMER CARE AND HE REPLIED HE CAN NOT DO ANYTHING.
THEY SAID IT AND I LISTEN IT AND DISCONNECT PHONE.. NOW TELL ME THAT"""""""""""""KYA ANIL AMBANI JI AKAR KE MERA GPRS MERE MOBILE PE CHALAYENGE. THEY ARE THE PR GUYS OF SH ANIL AMBANI.
WE ARE THE BIG INVESTOR OF ANIL DHIRU BHAI AMBANI GROUP WHERE WE INVESTED RS 5 LACS APPROX ONLY IN RELINACE ANIL DHIRUJI UNCLE GROUP.
SO PLEASE DO THE NEEDFUL DONE ITS VERY BAD IMPRESSION ON COMPANY NAME.
RGDS
SHAMINDER (BIG BROTHER - ANISH AS THE CONNECTION IS ON HIS NAME)
I WOULD LIKE TO SAY THANKS TO YOU IF YOU SETTLE IT AND TELL THEM WHAT TO DO...
ONCE AGAIN WAITING +VE REPONSE LAST TIME BUT CHALO NOT THE LEAST.
REGARDS
ANISH/ SHAMINDER
[protected]
I AM FROM LUDHIANA/ GURAYA. AND WHEN I MADE A CALL THREE TO FOUR TIMES I HAVE TO WAIT FOR 20 MINS EVERY TIME. WELL WHEN THE PHONE WAS TAKEN.
A PERSON NAMED MR INDERPAL SINGH PICK SINGH PICK UP THE PHONE AND WHEN I ASKED HIM ABOUT THE STATUS OF GPRS NOT WORKING PROPERLY.
ON DATE 09TH MORNING AT 1.30 AM, ONE OF YOUR CUSTOMER REPRESENTATIVE TELL ME EACH AND EVERYTHING AND TELL ME HOW TO DO THE SAME. I AM USING WINDOWS BASED MOBILES SINCE LAST THREE YEARS. HE TOLD ME AND I DID MY SETTINGS. I DO NOT REMEBER HIS NAME.
BUT TODAY WHEN MR INDERPAL SINGH AND LATER ON MR RADHE KRISHAN TALKED TO ME IN SUCH A TONE THAT JUST THEY ARE HIMSELD" SH ANIL DHIRU BHAI AMBANI"
SIR POSITION OF YOUR CUSTOMER CARE REPRESENTATIVE IS VERY BAD AND THEY SITTING IN PUNJAB I THINK IN CHANDIGARH AND HANDLING THE SAME FROM THERE.
THEY HAVE NO IDEA THAT WHAT THEY WERE SAYING.. MY PHONE REMAINED UNDER USAGE WITH YOUR C.CARE REP FOR MORE THAN ONE HOUR BUT THEY DID NOT TALK PROPERLY AND TOLD ME TALK WITH THAT PERSON WHO HAD HELPED ME ON 08TH NIGHT/ 9TH MORNING AT 1.30 AM.
SO THIS IS VERY IRRITATING.
I WAS EXPECTING TO START MY GPRS THROUGH MY LAP TOP AS WELL AS MY HTC TOUCH SCREEN MOBILE. WE WERE PLANNING TO BUY THE BROADBAND FOR OUR HOME PC AND LAP TOP .
WE HAVE TOTAL 4 COMPUTERS WITH 2 LAPTOPS IN OUR HOME BUT WHEN THE SERVICE IS SO MUCH POOR HOW I CAN TRUST ON YOUR SERVICE.
AGST THIS TATA IS THE BEST COMPANY I WOULD SAY, EVEN THEN I AM NOT DOING / TAKING TATA.
CAN YOU HELP ME OUT THE WAY THE BOTH PERSONS DID THE MISBEHAVE WITH ME..
AND WHEN I ASKED THAT WHEN I MADE A CONNECTION ON MY HTC MOBILE, IT SHOWS THE MESSAGE THAT CONNECTION CAN BE EXECUTED/ PLEASE CONTACT CUSTOMER CARE AND HE REPLIED HE CAN NOT DO ANYTHING.
THEY SAID IT AND I LISTEN IT AND DISCONNECT PHONE.. NOW TELL ME THAT"""""""""""""KYA ANIL AMBANI JI AKAR KE MERA GPRS MERE MOBILE PE CHALAYENGE. THEY ARE THE PR GUYS OF SH ANIL AMBANI.
WE ARE THE BIG INVESTOR OF ANIL DHIRU BHAI AMBANI GROUP WHERE WE INVESTED RS 5 LACS APPROX ONLY IN RELINACE ANIL DHIRUJI UNCLE GROUP.
SO PLEASE DO THE NEEDFUL DONE ITS VERY BAD IMPRESSION ON COMPANY NAME.
RGDS
SHAMINDER (BIG BROTHER - ANISH AS THE CONNECTION IS ON HIS NAME)
I WOULD LIKE TO SAY THANKS TO YOU IF YOU SETTLE IT AND TELL THEM WHAT TO DO...
ONCE AGAIN WAITING +VE REPONSE LAST TIME BUT CHALO NOT THE LEAST.
REGARDS
ANISH/ SHAMINDER
[protected]
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