[Resolved]  Reliance Wimax — NO CONNECTIVITY

Reliance Wimax — Customer care does not help

They have the worst customer care service . i[censored] call them and their tools are not working. They never infrom you starting of the call when you finish telling them the whole story for half an hour at end they will inform you that they can not provide you a complain number as they are having some network problem. I have faced this problem.
the customer care agent name was Vijyalakshmi and her repoting manager name she claims it to be Valay.

Reliance Wimax — Winmax not working

Dear Sir,
I have three wimax connection at installed at my office bu noe of them is working due to which I am facing a lot of problems. I had tried the customer care number from MTNL but it always show busy status.
Hence may please rectify the problem at the earliest and also provide alternate number so that in future we can register our complaints.
The address of my office is
National Book Trust, India
5, Institutional Area,
Vasant Kunj,
New Delhi-110070

Hope a soon positive response,

Priyank Mittra

Reliance Wimax — No help from Customer Care End

Reliance Wimex.From this 1st june my internet is not working. I came to know that i have to do the payment which i did on 2nd june but still its not working. i called a reliance eng who always came to fix the issue but he is not picking up, even if i tried after 10-15 mins ,i got busy tone but he is not picking my phone. Finally i log the call on 3rd june ,2:54pm and they committed that within 24 hours they are going to resolve this issue. I Called again @10:00pm and the represntative said there is some issues going on around your area and by 2:00Am your connection will UP and u'll will able to use the service. Early morning @7:30am on 4th June i called again and they said , this case is already escalated and they will definetly fix this issue. I also had a word with Floor Sup Sanjeev, Naine and there team leader. They also asure me the same time frame and all. In between around 4:30pm a person from reliance called for confirmation that sir i hope your issue is fixed. i asked who told u and he replied our filed eng confirmed that everything is ok. But no body contacted me. My issue is there is no signal.When i connect tha Lan cable there is no Solid Green or Blinking Orance Led Light and this technical dipartment even dont know what is the issue and what TS theyhave to perform. This is worst and pathetic experiance i have ever had with any broadband service. I Used local broadband and they are very good as compare to this big companies. If any body can help me in this case will be appreciatable.

Reliance Wimax — connectivity problem,no service

I HAVE REGISTERED COMPLAIN OF NO CONNECTIVITY FROM 4 DAYS MY COMPLAIN NO. IS[protected],BUT NO REPLY FROM THEM ,I HAVE CALLED THEM AGAIN AND AGAIN BUT STILL NO SOLUTIONS