[Resolved]  Reliancedigitaltv — harassment due to addon pack not activated

Address:

Hamirpur, Himachal Pradesh

Dear sir/mam,

Requesting you to please help in to resolve my issue as add-on pack not working from last 6 days even after recharging with sufficient balance. Unfortunately, I am having 2 set top box of reliance digitaltv company and due to harrasment i recieved from your company([protected]) i stopped recharging my first set top box[protected]. Problem started when i recharged my second set top box[protected] online with rs100 to activate add-on pack(zeetv-zeecinema) which got suspended due to nill balance. Iam continuosly calling since 5 days to reliance customer care but nobody resolved yet except transferring my calls to senior department. When i got irate, they threatenend me that they will disconnect the call instead asking me for the concern. My mother(tripta devi) called your distributor at nadaun(himachal pradesh) on number-[protected] on 8th oct at nearby 7pm but the person started using vulgar language to my mother. Is this a customer service ? What if anyone use a vulgar language against your mother when you seeking help from any customer care center? I never experienced such an inresponsive customer care. Sometimes i think of breaking both set top box and throw it in front of your customer care premises. This is my last approach to you. Please help as add-on pack still in suspended mode.



Thanx & Regards-

Madan Bhardwaj
[protected]
smart card[protected]