[Resolved] Rg's Air Conditioning / Hitachi AC — Regarding AC in not working condition | |||
Dear Colleague, We had bought an Hitachi AC from Rg's Air Conditioning on 14th April,2010 in the name of Jitesh Dilipbhai Patni. We had made a complaint to Rg's Air Conditioning, vadodara on 3rd April, 2011 & secondly on 26th May, 2011 regarding our AC complaint which is till date not in a working condition. After the complaint, we were in frequent communication with Mr. Gautambhai, owner of Rg's Air Conditioning, every 3 to 4 days, but he did not care about the complaint & till today i.e. 16th june, 2011 it is not solved. Ever since we made the complaint & whenver we call them or try to communicate with them, we came to listen only one answer that your complaint will be solved today & thrice i visited their showroom but the same answer. Now, we would like you to help us in this matter. Hence, We are neither satisfied by their answers nor their services. kindly do the needful. Contact Details:- Rg's Air Conditioning Address : D-2,Taksh Complex,Gotri Road,Gotri, Vadodara-390021 Phone : +[protected] +91 [protected] Email : [protected]@yahoo.co.in Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
agree to the same! Even I bought a Window AC not even a month ago and within a week of installation, it has become as if it is 5 months old and even on continuous follow ups on a complaint registered 10 days ago, we are yet to hear from them.
HITACHI is super PATHETIC when it comes to after sale services and customer retention!
Ref No. [protected], , Ref No. [protected]
we want a claim for this.sue //HITACHI//
HITACHI is super PATHETIC when it comes to after sale services and customer retention!
Ref No. [protected], , Ref No. [protected]
we want a claim for this.sue //HITACHI//
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
1529
Pending
0
Resolved
927
![Hitachi Home & Life Solutions India [HHLI] Phone](/img/bn/phone.svg "Hitachi Home & Life Solutions India [HHLI] Phone"){kind=small}
+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
![Hitachi Home & Life Solutions India [HHLI] Website](/img/bn/www.svg "Hitachi Home & Life Solutions India [HHLI] Website"){kind=small}
![Hitachi Home & Life Solutions India [HHLI] Address](/img/bn/location.svg "Hitachi Home & Life Solutions India [HHLI] Address"){kind=small}
10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
Hitachi — AIR CONDITIONER not working in condition
We buy your hitachi AC on April 8th and it is fixed on 14th April at the time of opening itself L-cover is damaged and it is fixed slightly tilted.After that another technician come and fixed. Within one month itself the cooling is very low. we made a complaint and they said that gas is leaked so we have to indue the gas in to it. After that noise comes from that AC, they again come and reinstalled the AC. But the problem is not solved. we feeled agin the cooling is low, noise from AC and Water is coming from the inlet itself. The technician is telling that again the gas is leaking and it should be filled.
Within 5 months we faced lots of problem with Hitachi AC. so i need a replacement of that product.