[Resolved]  Ro, Total, Eureka Forbes — AMC

Address:

Ahmedabad, Gujarat

We have RO, Total make from Eureka Forbes (EF) installed at our residence in Motera area of Ahmedabad. It was installed exactly two years back. Now the warranty offered is over. Two days back, one agent gentleman from EF suggested for AMC for the RO. AMC for two years carries fee of Rs 6500 after discount of Rs 800. In AMC, all the filters and membrane are replaced once in a year in addition to other warranty. Irrespective of whether the existing filters and membrane are required to be replaced, AMC offers to replace these filters and charges large maintenance fee. Should not the company devise a means to check the status of the existing filters and membrane before replacing them and offer some concession in the AMC fee to the customer in case these are OK?