[Resolved]  Royal Sundaram — Not providing Insurance renewal letter

Address:

Ahmedabad, Gujarat

Hi,
I purchased a car in Feb'11 from Popular Wheelers,Ahmedabad and got insurance from Royal Sundaram.Now it's time for the renewl this year.I have asked them thousands times to give us the renewl letter,contacted Royal Sundaram's main office Chennai also.But they are not providing the letter.They are just harrassing us for the cheque. I don't want to pay the amt without having any renewl letter.The company is not at all interested in customer service and satisfaction.

I wonder if they are paying claims or not when they are not able to provide us a simple letter.Their employees who are coming to collect cheques are saying that they have no right to ask company about the documents. What the hell the company is..I am really frustrated with their approach.

-Rujuta Trivedi