[Resolved] Royal Sundaram General Insurance — Fully Paid DO REQUIRED O[censored]P80EU4215 | |
Dear Sir/Madam, I want to tell you that my car number UP 80 EU 4215 Swift Dzire met with an accident in Gwalior, when talking about Maruti's customer care, he talked about your showroom Nikunj Motors Gwalior, and we put our car for service at your place for cashless facility, which is insured by Royal Sundaram Insurance Company. You used to see cashless facility Mahendra Sharma ji, who is no longer working here. At the time of Mahendra Sharma ji, the insurance company approved ₹ 3, 20, 000, And said that if they DO of full money comes, you will leave the car. All these things are in the notice of Your Company's AGM Mrs. Samta Tiwari. After Mahendra Sharma ji left the job, our conversation for the service of the car continued to be on the phone with Samta Tiwari. During the service of the car, we also visited Gwalior twice from Agra. But the visit did not yield any result. We were asked for permission to come to Agra to change the half engine of the vehicle Agra RI demands half engine pieces, when asked to Samta Tiwari for half engine, he refused to give half engine, He had said that there is a demand for pieces of the same half engine to write from Agra RI. Meanwhile, after nearly two months, the DO letter was issued from the insurance company. In which a short payment of ₹ 89, 000 was approved, when we asked the insurance company why you have given a short payment, the insurance company said that we have not given permission for half engine. Samta Tiwari ji is saying that permission to change the half engine was received from the insurance company. Now no one is giving proof of who is telling the truth between the two. It's going to be about six months since my car. Samta Tiwari has imposed a day fine on Me for parking the car at Rs 500. The case has also been registered with Maruti Insurance and Royal Sundaram grievance. and also, Complaint Royal Sundaram MD Sir. MD sir increases claim amount by, Rs 25, 000 But we are not satisfied with this decision, we should be given full money. No one wants to interfere in our claim. My car is still at the workshop. Grievance has also said that you should complain on Insurance Ombudsman Even after giving so much proof, no decision is being taken I have more proof of telephonic conversation What were the insurance companies in the dose of selling engines. Ravi-[protected] Was this information helpful? | |
Nov 4, 2022 Complaint marked as Resolved Everyone has got the Royal Sundaram Grievance and MD Sir, Maruti Suzuki from this mail ID.
Email Id- [email protected]
Mob-9719580581 Royal Sundaram General Insurance customer support has been notified about the posted complaint. | |
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