[Resolved]  Royal Sundaram Insurance — Case less amount

Hello
I am holding the personal Royal Sunderam health sheild Cashless card limit is Rs.1 Lakh per person,my wife was admitted in the APEX hospital for apendis for that she need to go through operation our total billing amount was 39K on that
Insurance company has passed only 25K rest i have to bear from my pocket for which i need to take a loan , TAP suggested to go for Post Claim,i have submitted all the document & after 15 days they have sent me returns back all document and give answer your claim limit is only 25k so what's meaning of Rs.1 lakh insuance.

Pls revert back on the same, Waiting for the reply