[Resolved]  Royal Sundaram Life Insurance — During Hospitalization they have not paid a single pie

Hi All,

Onday i received a call from Rayal Sundaram tele caller people. Nicely they have explained me regarding Hospitalization benefit. At the time i was no need of that policy but after getting some professional call from the tele caller peoples i thought this company might be provide good service when any body will hospitalize. So i did a policy online for my kid 6 months old. After 6 months he got hig fever and admitted in Lotus Hospital in Hyderabad. In that occassion i spent around 8000 for one day. After submitting the card of royal sundaram when i went to ask them the approval amount from the Royal Sundaram the hospital management told me this is the first company that we got a fax stating that please make a TC scan of head of kid and submit and they told this is low starndard insurance company and these kind of companies tries to put all the query to hold the payment.

When i told the doctor regarding CT scan then they told who is the hell telling to do a CT scan for a small baby. CT scan is not required and the baby is normal. And royal sundaram people stoped the payment.

So i advise to all the people who do direct health insurance individually without companies they have to be very clear about this kind of low mentality insurance company.

Thanking You
Saroj
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Sundaram General Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    241
    Pending
    0
    Resolved
    155
    Royal Sundaram General Insurance Phone
    +91 44 7117 7117 [Corp Office]
    Royal Sundaram General Insurance Address
    Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
    View all Royal Sundaram General Insurance contact information