[Resolved] Rp Telebuy Skyshop Pvt Ltd — Non functioning of orbitrek elite | |||
I had bought Orbitrek elite from RP Telebuy skyshop pvt ltd on 18-Jul-2010 and the machine has got repaired during last month. From then I am calling Telebuy through helpline they are not responding. But every time i get message that my complaint is registered against the number[protected]. This message seems to be automatic and static and I always get the same complaint number whenever register complaint. Till date, they have not redressed my complaints. I have no other way but use this forum to get my complaints redressed. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
We bought ellite orbitrek thane fitness machine on 13/09/2008, now it is not working properly due to bearing complaint. I have convayed the complaint over phone on 23/07/2011 and i was informed that service personal will attend the complaint on 25/07/2011 but they not turned up. For my second call for the same complaint on 25/07/2011 at around 7:30 pm, i was assured that service personal will definitly attend the complaint without fail on 26/07/2011 before 6 pm. But there is no response till now.
i am also facing the same difficulty. the company wont either pick the phone and keep telling us they will turn up for 3 times in a row now. we keep on waiting and they does not do anything to redress the consumer grievances. i have been calling them for about 10 days to replace the faulty abcircle pro i have bought there is no positive responce and they cut my call as i was telling them my grievances.please help me
RP Telebuy Skyshop Pvt Ltd — I WANT TO REJECT MY ORDER
SIRi want to cancel my order but i have not found any right provision for cancelling it and i need your help for cancelling it sir i hope you will provide me the right solution for cancelling it
my e-mail address as follows:
[protected]@gmail.com
RP Telebuy Skyshop Pvt Ltd — Not Proper Response
Hello Sir/Madam. My Product Basic Orbitrek was in Repair for 2 months.I have just Complaint to the company's custamer care centre, there was no proper rply for my complaint.please take some neccessary action to repair my product as soon as possible. Dear Customers,
Greetings from Telebuy...!!!
We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.Incase of any escalation please contact me directly in[protected] / [protected].
With Regards.
Ajay Kanagasabapathi,
Manager - Customer Care.
Greetings from Telebuy...!!!
We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.Incase of any escalation please contact me directly in[protected] / [protected].
With Regards.
Ajay Kanagasabapathi,
Manager - Customer Care.
Pursuant to our conversation and the visit of our service staff, the stated complaint remains has resolved & closed. Please do not hesitate to contact our customer service helpline at[protected] for any queries.
Best regards, t
Elebuy customer service