[Resolved]  RSRTC — Money not refund by RSRTC

Address:Jaipur, Rajasthan

Dear Sir/Madam,

I have booed a Volvo Bus ticket (RSRTC) on internet from Jaipur to Delhi on 9/11/10 amounting Rs.622 for my self (1 passenger) through RSRTC web site and paid the online payment through my Citi Bank credit card.

When i have checked my credit card statement on internet on 18/11/10 then found that RSRTC charged two time from my credit card i.e. Rs.622 + 622 while i have booked only single ticket which cost should be only 622.

I have called at RSRTC customer care many time but they are not responding and i am not getting my money Rs.622 from RSRTC.

Please do the needful.

Ticket Detail:-

E-network .Jaipur .Delhi .Agra .Udaipur Welcome  HAPPY JOURNEY
(Super
TransactionID :57307 RESERVATION CUM BOARDING PASS
Service DNVA2315 From Jaipur To DELHI
Journey Date 09/11/2010 Dept Time 23:15 Boarding Point SINDHI CAMP
Reservation Date 09/11/2010 Reservation Time 21:04
Name Sex Age
Seat
No
Pnr No Amount
muthresh bihari gurjar M 30 38 DNVA0579965
RTDC

Regards,
Muthresh Bihari Gurjar
Mob.- [protected]
Email - [protected]@hotmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Yesterday, I booked three tickets(1 General Quota and 2 Ladies Quota) from RSRTC online booking service but there was no record of 2 ladies quota ticket so i compelled to pay again for tickets of two person.
Ticket No : 83797894
PNR No. : PILNE[protected]
Date of Journey(Origin) : 14/10/2014
Departure Time(Origin) : 23:00:00

Name: Vikesh
Mob No. [protected]
E-Mil: [protected]@gmail.com

How can I get my money back from rsrtc???
Because payment deduct and ticket not ganret.

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    Rajasthan State Road Transport Corporation [RSRTC] Phone
    +91 14 1237 3044
    +91 74 1206 9769
    +91 95 4945 6745
    Rajasthan State Road Transport Corporation [RSRTC] Address
    Parivahan Marg, Chaumu House, Jaipur, Rajasthan, India - 302001
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