[Resolved]  Safexpress — Horrible company

Address:Indore, Madhya Pradesh

Recently I sent a parcel from Bangalore to Indore. First of all, the parcel was delayed by more than 3 days. Over that despite having paid the entire amount, the invoice made is "To be paid". The concerned supervisor in Indore named Brajesh, phone [protected] thought that sending the message to Bangalore is enough to rectify the issue. Despite telling him that the next day I have to leave to Kolkata, and if not delivered I might raise complaint. The response I get is "Do whatever you can?" I don't know if this is the behaviour of all Safexpress employees or just this one. To sum it up - horrible, disastrous experience.
Moreover I am a PG student myself, and would recommend my fellow students to be cautious of such delivery networks.
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Aug 14, 2020
Complaint marked as Resolved 
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One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.

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