[Resolved] Sai Service — Registration of Car | |||
I have been satying in Mumbai for last 3 years now. Though on a rented accomodation. Recently I booked a car with the hope to get delivery on Dusherra. I have a registered Leave and Licence agreement which is valid as on date. Post I had paid money for car (down payment plus finance also) and now that delivery date was near I was told that I need to have Citizenship Proof, Permanent Address proof (in mumbai). Which I did not have. Now they are not accepting Registered leave and Licence agreement and what me to submit Police Verification also. I need advice is this right? Dealer has already taken money in the name of Bribe to RTO etc and now all this natak. Would not affidavit do good? He is not ready to accept that. Pls help!! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Your case( with reference to what you have said ) you need to verify the following details
a) if your car has been booked, if yes you would have a valid booking performa
b) whether the dealer you have approached has any credibility issues with the company( parent company)
in certain cases the bank or the parent company as a matter of policy would have laid down some rules for booking a car( this idealy is told to the consumer during the sales meet itself
c) due to the current security alert may be this is insisted, if yes you could provide you registered tenent agreement copy,
they are supposed to accept it if it is legaly registered.,
alternativly you could ask them to give you a written list of the documents they require and you can ask for a refund also if you please
Hope this helps
Dr.Piaa Raj
National Advisor, Human Rights
Prseident- Consumers Form