Samsung India Complaints & Reviews

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please solution provide

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Samsung Mobile — outgoing voice problem

10 month pehle maine samsung ka mobile purchese kiya tha jabse usme outing voice problem aa rahe hai 2nd bar servce centre par gay hai 4days unke pas hai roj wo kal kal kehte hai

samsung metro S3310 — theft

my mobile phone got stolen this morning 23.11.2009.I am about to lock my sim card from the customer care service.plz help me to track my phone.

theft

my mobile phone got stolen on 04/12/2009 in time between 2:00pm onwards.I am about to lock my sim card from the customer service.plz plz plz help me to track my mobile with my IMEI number plz do the favour to me plz

samsung digital camera es25 — not proper working

I have purchased digital camera from samsung plaza akola maharashtra in aug 2010
this camera is not properly working the AA size vatteries gets discharged within 15 to 20 minutes and hardly 15-20 shots we can make. which is not fair by means on outdoor events

this problem told to desler and service centre but no use at both places ny digicam is for period of 3 months on trial. and give me back without proper investigation by saying that there is no problem.

but the problem still remains and neither solution is made nor digicam replaced.

samsung is going only for selling the items and not give proper attention toword after sales service.

I have registered the complaints with companys call centre and made expences on cell contacts but no use of it and only asked for contact here and there.

I want to open a samsung mobile shop what are the requirement for that like cost, certiface, how to contact samsung please tell me [protected]@rediff.com on this

Mukesh how to get the samsung mobile dealership can you tell me. My email id is [protected]@rediff.com
I am from Mumbai.

i am interested in samsung dealership in amritsar(punjab)plz contact me at
[protected] or [protected]@yahoo.com.


regards,
rajan

How to get the samsung mobile dealership in rewari(haryana) can you plz tell me.contact me at
mob. - [protected]
email - [protected]@ymail.com

HOW CAN I DELERSHIP OF SAMSUNG MOBILE
i am apurba.we are exclusively doing Mobile Accessories
product and betel nut business in purba medinipur, west bengal, india, business of more then 2 cr, i will do sale 2000/mont picess samsung mobile so i want to samsung mobile
Authorized dealership pls send mail apurba.[protected]@ymail.com

i want to open a delear of samsunng electronics things so how can i apply for it and get the licence..plz mail me at my id.My id [protected]@gmail.com

How to get the samsung mobile dealership in rampark ext loni ghazabad(up) can you plz tell me.contact me at
mob. - [protected]
email [protected]@gmail.com

i am interested in samsung. all prodect dealership in parsola/udaipur (raj) plz contact me at [protected] mail [protected]@yahoo.com

Hi Guys,

Its worthless contacting manufacturers, They are really busy with own credit short fall in the market. If any one need and proper B2B response. please do let me know, I can help.

Thank you
Jitendra Shrivastava
CEO - Founder
+91-[protected]
www.laqshya.co.in

I want to open a samsung mobile shop what are the requirement for that like cost, certiface, how to contact samsung please tell me my email address is [protected]@yahoo.co.in

Mukesh how to get the samsung electronics dealership can you tell me. My email id is arora.aman662gmail.com
I am from biaora.

aman how to get the samsung electronics dealership can you tell me. My email id is arora.aman662gmail.com
I am from biaora.

aakash how to get the samsung electronics tv, led, lcd, laptop, fridge, washing machine, ac, mobilephoe, microwav owan, mixer, dvd, home theae, computer hardwareparts, inverter, ups dealership can you me. my email [protected]@gmail.com
rajgarh district

aakash mewade mo no.[protected]

hello sir this is prabu from karur tamilnadu, i interested samsung main dealership along with service, so please let me know about the ways to reach you, i ve given my mail id below.
[protected]@gmail.com
mobile : [protected]

want to open a delear of samsunng electronics things so how can i apply for it and get the licence..plz mail me at my id.My id [protected]@sify.com

i want to start a busness with sumsung appliancess and mobile dealership in our city, i have own land to open a showroom also, so pl z mail me how can i take dealership in our city there is no any sumsung dealers,
mail id :- [protected]@rediffmail.com, [protected]@gmail.com
[protected], [protected]

I want samsung dealership what are the requirement for that like cost, certificate, how to contact samsung please tell me my email address is [protected]@yahoo.co.in
[protected]

i want to open a samsung mobile shoroom what are the requirement for that like cost, certiface, how to contact samsung please tell me [protected]@rediffmail.com on this
mithlesh kumar
[protected]..[protected]
bokaro---(jharkhand)

i want to samsung dealership what ara the requirment for that like cost, how to contact samsung dealer ship. plese tell me my email address [protected]@gmail.com

i want to open samsung shoppee what are the requirement for that like cost, area, certificate.please tell me my contact no.[protected].my name is ishan

I want to open a samsung mobile shoroom ropar punjab. What are the requirement for that like cost. My email id [protected]@yahoo.com and my ph no. [protected]

I want to get dealership of your samsung product. I m intrested for doing this. Please send me all details regarding this. I live in Bijapur, Karnataka. N my e-mail I.d is [protected]@ymail.com

Am Vinay kumar.A from warangal am intrested in samsung dealership
So, plz contact me and provide information to gain dealership in warangal
ph no.=[protected]
email address=[protected]@gmail.com

Am Vinay kumar.A from warangal am intrested in samsung dealership
So, plz contact me and provide information to gain dealership in warangal
ph no.=[protected]
email address=[protected]@gmail.com

piyush how to get the samsung electronics dealership i am from chhattisgarh jagdalpur
i have land to open a showroom and my mail id:-
patel.[protected]@gmail.com
piyush patel
Mob :-[protected]

Sir, I am subir live in Andaman &nicober island I interest sumaung mobile dealer ship so please con. Me [protected] my email Id [protected]@gmail.com

i am interested in samsung dealership in all electronic item .i have proper location for shop how can i prosieser for it iam from nakhatrana kutch 370615 my email [protected]@in.com and mo [protected] gujarat. distric cutch taluko nakhatrana

Hi Sir,
I am interested in starting a new samsung store which having entire product range of Samsung in chennai. Kindly provide me the requirement for the same.

mail I'd : anand.[protected]@gmail.com

Thanks&Regards,
Anand
[protected]

How to get the samsung mobile dealership in rampark ext loni bettiah (west champaran)bihar pin code:-845438 can you plz tell me.contact me at
name-kunal kishaw.
mo-[protected], [protected].
email id:[protected]@gmail.com

sir i want to open a show room of samsung all tyes of mobiles in naila-janjgir c.g. india
pranshul dhanania
naila
[protected]

i am interested in samsung dealership in kotdwara, pauri garhwal (uttrakhand), I have already space of 1200 sq ft.
plz contact me at
mukesh gusain
mob. [protected], [protected], [protected]
Email.. [protected]@gmail.com

dear sir i want samsung mobile dealership in my area.

Dear
sir I want to open a samsung mobiles dealership in udaynarayanpur howrah west bengal my email is rosevalley.a.[protected]@gmail.com mobile no [protected] please help me
Thanking you
Anup Hudati

dear sir/mem i wanted to take samsung mobile dealer ship in m.p. ujjain ..pls told me the estimations and your requirement or inform me on [protected] or on my e-mail i.d. [protected]@gmail.com..
regards punyt

hi, my name suresh.s am intrested in dealership of your products completed my post grduation, this is my contact number [protected]

i want to start a busness with sumsung mobile dealership(mobile shope) in our city, i have own land to open a showroom also, so plz mail me how can i take dealership in our city there is no any sumsung dealers,
Bhuvnesh kumar
[protected]@yahoo.com
[protected]

I want samsung dealership what are the requirement for this please contect [protected]. hemraj.[protected]@gmail.com

Dear sir i want samsung mobil dealarship so what are the requirement please contect [protected]@gmail.com [protected]

Hello I am Rakesh Kumar Dhakar intrested in samsung dealership
So, plz contact [protected]
Mail ID:- [protected]@gmail.com

I have personally been put off by Samsung. They may have a nice line of televisions but their dealer margins are in effect 0%. For example as a non authorised dealer for Samsung we have to purchase our televisions from a reputable Audio visual wholesaler third party. The listed trade price including an immediate settlement discount of 3% with 205 UK VAT added comes to exactly the same retail price that John Lewis and other stores sell at. So in effect earning zero. In actual fact there is often a loss because the price does not include delivery cost to a dealer.
There is only one place to order wholesale in order to get a small profit and this is Euronics Or CIH a buying group which you have to buy into at upwards of 6k up front to become a member. This will gain you a small margin but even then you can be outsold online.
I have no interest in a manufactuer which prostitutes itself so carelessly in an already struggling market place and for me it de values the product, its branding and patronises not only the dealer but also the end user.
Its not just samsung although they are probably the worst of the bunch but also Panasonic and LG are not without blame.
It is a shame that because of this the knock on effect will be that high street retailers or independent stores will die off leaving only the faceless non supporting hands off Internet to purchase from and the customer to figure out how to install.

Dear sir, I am Cheet Ram Meena, I am interested in samsung all product dealership in Raipur city chattisgaarg, plz give proper guide for samsung dealer ship .my cell no[protected] my mail cheet.[protected]@sbi.co.in

Dear sir, I am Cheet Ram Meena, I am interested in samsung all product dealership in Raipur city chattisgaarg, plz give proper guide for samsung dealer ship .my cell no[protected] my mail cheet.[protected]@sbi.co.in

I want samsung dealership what are the requirement for that like cost, certificate, how to contact samsung please tell me my email address is ... [protected]@gmail.com
Contact No. +91-[protected]

I want samsung dealership what are the requirement for that like cost, certificate, how to contact samsung please tell me my email address is [protected]@gmail.com [protected]

I want samsung dealership what are the requirement for that like cost, certificate, how to contact samsung please tell me my email address is [protected]@gmail.com [protected]

Hi my name is piyush and i want to open samsung service centre so tell me what are the formalities to open service center ..my mob no [protected] and email [protected]@yahoo.co.in ...


Thank and regards
piyush sharma

i want to start a busness with sumsung appliancess and mobile dealership
in our city, i have own land to open a showroom also, so pl z mail me
how can i take dealership in our city.
email- [protected]@yahoo.com
Kinkar Roy
[protected]
City- Kailashahar
State- Tripura
District- Unakoti
Pin- 799277

Dear Sir

i have own Buisness in Kirloskar Green DG Set Supply. and i want a Distributership in jamshedpur for any suitable offer to me.
so please reply to me your sugest ...


thankyou
Giridhar Das
[protected]
[protected]@GMAIL.COM

I want dealership of the samsung mobiles, how to contact to the dealership and how can find out the contact no's of the samsung dealerships.
contact : [protected],[protected]
E-mail : [protected]@gmail.com

Dear Sir,

I am Abha Singh from Patna and i am seriously interested in Samsung dealership (multi products).
So, Plz provide me information regarding Samsung dealership in Patna.
Kindly, contact me as early as possible.


Regards

Abha Singh
Mob.No. [protected]

HOW CAN I DELERSHIP OF SAMSUNG MOBILE
i am bhavesh.we are exclusively doing Mobile Accessories
product and betel nut business in surat gujrat, india,
business of more then 30 lac, i will do sale 500/mont picess samsung
mobile so i want to samsung mobile
pls mail me [protected]@gmail.com
my mo no is [protected]

want to open a samsung autharased service center what are the requirement for that like cost, certiface, how to contact samsung please tell me my email address is [protected]@gmail.com
place :kerala(state)
malappuram(distric)
kondotty...

i want to open samsung dealership & marketing the requirement for that like cost, certiface, how to contact samsung please contact me [protected]@gmail.com mobile no [protected]

I want to open samsung dealership & marketing the requirement for that like cost, certiface, how to contact samsung please contact me [protected]@gmail.com mobile no [protected]

I want to start a business with samsung appliancess and mobile dealership in our city bhadohi, i have my own land to open a showroom also, so pl z mail me how can i take dealership in our city there is no any sumsung dealers,
mail id :- [protected]@gmail.com,
[protected], [protected].

I wish to start With samsung company please suggest us we have shop, work force, Experiance etc

Please contact
Lakshay Gupta
[protected]
Shivame

hi this is prasad frm kakinada, andhra pradesh, eastgodavari dist. sir, i want to open a samsung service centre, i have manpower, shop everything, how to contact samsung please do need full to me
thank u
prasad
[protected]
[protected]@gmail.com

I want to start a business with sumsung appliances and mobile dealership in our city, i have own land to open a showroom also, so please mail me or call me, how can i take dealership in our city there is no any sumsung dealers,
Mail-r.[protected]@yahoo.co
Ph-[protected]

Hello friends i want to start samsung showroom but i dont know its requirements like cost, certiftcate and other documents please send me details on [protected]@gmail.com or call me on [protected] Dipak Sing

I am interested in dealershiship of samsung mobile In pnp (subhash kansal) contact nO. [protected]..address gOhana road near sbi bank pnp

Hi Mukesh,

I am Rakesh Tembhurkar. I am living in Pune ( Hadapsar ). I would like to run business in dealership with samsung mobile accessories. This is my first time to start a business but I do not get any kind of sources. If you suggest me or help me, How can I start bussiness in dealership with samsung mobile product. It will be helpful to you and me also. Let me know ASAP.

Thank you.
Regards.
Rakesh Tembhurkar
Mo. No. [protected].
E-mail id :- [protected]@gmail.com

i want to get Samsung dealership in malegaon maharastra...india 423203
plz contact me my emeil id is [protected]@gmail.com
mob no [protected]
mob no [protected]

i want to get Samsung dealership in malegaon maharastra...india 423203
plz contact me my emeil id is [protected]@gmail.com
mob no [protected]

I want samsung dealership what are the requirement for that like cost, certificate, how to contact samsung please tell me my email address is
[protected]@gmail.com
thanks & regards
Rahul gupta
shahjahanpur (up)
242221
mob [protected]

hi sir this is nithin from bangalore i want
to take dealership for samsung mobiles so please
suggest me .
my mob No: [protected]/[protected]

i want to open a Samsung mobile showroom what are the requirement for that like cost, certificate, how to contact Samsung please tell me in raju.[protected]@rediffmail.com i have already nestle and Bis Farm dealer ship
my mobile no [protected] in
alipurduar super or dealer ship what i will get i will work inform me as fast as u will earlier Samsung has come but i deny now i want to take
my name Raju jhawar

i want to open samsung care in srikakulam district . cell [protected]

I want to start a business with Samsung appliances, so plz mail me how can i take dealership in our city there is no any Samsung dealers,
mail id :- [protected]@gmail.com
Mob No.:-[protected]

i want to open a samsung mobile care what are the requirement for that like cost, certiface, how to contact samsung please tell me [protected]@gmail.com on this
Arihant Jain
[protected]..[protected]
shikohabad Disst- Firozabad (Utter Pradesh)

Mukesh how to get the samsung laptop dealership can you tell me. My email id is [protected]@gmail.com
I am from beed. contct no-[protected]

Mukesh how to get the samsung laptop dealership can you tell me. My email id is [protected]@gmail.com
I am from beed. contct no-[protected]

i want to samsung dealership what ara the requirment for that like cost, how to contact samsung dealer ship. plese call me [protected] [protected]@gmail.com

Dear sir, I am Raghuvesh Singhania, I am interested in samsung all product dealership in Wazidpur Hathras (UP), plz give proper guide for samsung dealer ship .my cell no [protected] my mail r.[protected]@live.com

Samsung — no proper service

i have given my two samsung tv's to your service centre (vellore) on 10 december 2014 and till he has not finish the repairing work

Samsung Service Center — Charges fees more than expect

My phone having promble with charger conecter and the spare worth is not more than 600/-, yesterday i visit the samsung mobile service center and he took 1750/- charges from me which is not worth

I need My PUK no

I need my PUK no of idea sim card my sim card blocked yesterday by my brothers little child so I need my Puk no My Idea no is. [protected] please send my puk no on following mail ID

My mail id :- [protected]@ymail.com

charger work not proper its takestwele and thirteen hr to charge ma new s3

ma chrger take lots of time to charge ma phone samsung s3, n i bought ma phone in june 2013.....
its take 12 hr aur 13 hr... to charge ma phone
i want u change ma charger immediately who charge ma phone properly

ORDERED A SAMSUNG PHONE THROUGH EBAY

I WANT TO ORDER A SAMSUNG GALAXY CORE THROUGH EBAY.COM BUT I COULDNOT DO THE PAYMENT THROUGH CREDIT CARD AS IT SHOWS AN ERROR PLEASE TRY TO SOLVE THE PROBLEM GEETA DHAWAN [protected]

GALAXY S4 LCD CRACK

TOOK my cell 29th may 2013 afrer 1 month when i took my cell out from pocket it was cracked i want support to replace my lcd which is under warranty

Side strip color automatic remove

Dear sir/ madam
i purchase samsung e7 phone 12 aug 2015 but my phone side strip ( silver) color is automatic remove . I request you sir please take my complaint seriously...

I want samsung dealership what are the requirement for that like cost, certificate, how to contact samsung please tell me my email address is [protected]@yahoo.co.in
[protected]

i am interested in samsung dealership in Panvel (Rasayani) plzzz tell me [protected]
[protected]@gmail.com

I want dealership for all samsung electronic appliances and want to open samsung showroom in etawah, uttar pardesh 206001.
Mobile no- [protected], [protected]
Email add.- [protected]@gmail.com

i am interested in samsung dealership at Kolkata Rajarhat Area Please Contact me soon [protected] or mail me [protected]@gmail.com

i want to samsung distbutre what ara the requirment for that like cost, how to contact samsung distbutre ship. plese tell me my email address biswajitbijay.[protected]@gmail.com and my phone [protected]

i want to open a samsung all product shorooma dealer as what are the requirement for that like cost, certiface, how to contact samsung please tell me in Gauriganj Amethi distt. Uttar Pradesh.
Ram Shankar
[protected], [protected]

hello sir this is Nagaraju from palakollu andhrapradesh, i interested samsung dealership along with service, so please let me know about the ways to reach you, i ve given my mail id below.
Pingla.[protected]@gmail.com
mobile : [protected]

I want to open samsung electronics showroom, how to get samsung dealership, i have own Gala. so what area they requirment for that like cost, how to contact for samsung dealer ship.so how can i apply for it and get the licence..plz mail me at my [protected]@gmail.com.
[protected]

samsung/ GT-S 3653 — my touch screen are not working all time?

my corby colors GT-S3653 touch are not working.
so my phone touch keyped change to do.
ok.thanks.

Mobile handset SCH F339 CDMA — Connectivity problem

The mobile handset (Samsung Corby CDMA SCH F339) was purchased on 26th of June 2010, bearing serial No.:A000001E8A1DE4 and most of the time during the past one month it was observed that the handset was having call connecting problem. It required frequent power OFF/ON to make calls. The handset was submitted for updating the software at Samsung Service center but of no use. Now I had submitted it for replacement. Please tell me is there any option to get the money back, so that I can get rid of these samsung product stable.

my sch f339 cellphone touch screen not function stopped

I am also having the same mobile from the same company and same complaint started today. Can I get some guidance from the original complainant or from any body else, how to solve this problem, whom to approach, what is the reason and what is the remedy? I am desparately needing advice. Please help in this forum itself

Touch screen of my sch f339 also stopped working...

Yes!!! I have also facing the same problem. Samsung should look to the same and provide the solution.

Vikas Tyagi
Noida

Same issue Here, Also not able to used Net on PC, When i am try Restart Automatically.Purchase on 13 March 2011

samsung c3222 — restart

i have a c3222 mobile he had a provlam of re start but my provlam is not solve for last tow or three month please solve my provlam mabile no-[protected]

samsung c3222 — mobile lost

i have lost my mobile on 05/05/2012, i request u to block my mobile phone model samsung c3222 imei no [protected] colour pure white.my email iod [protected]@hotmail.com.
regards
v.vishwanathan
[protected]

how i know that action has been taken for the complaint.kindly reply through mail.
thanks
regards
v.vishwanatahn

Samsung — samsung corby pop not working

just its being 2 months i have taken cellphine samsung corby pop its being not working properly 1stmeomery card slot isnot working after that while surfing internet on cell its display become white wen repaired den it gets screen touch problem what the hell is samsung a brand and in service center its 90% of repairing cells are corby whats the problem with corby i want my cell phone to be replaced what is way to buy a cell phone of a budget 6,500 and its not working i want replaced or else i will go to consumer court thats it.

Sir,
I have puchased samsung corby pop GT C3510, this mobile handset is full touch screen. after 6 month screen become totaly blank.

Your Faithfully
Rajeev kumar

Samsung Corby — NON DELIVERY OF HANDSET UNDER WARRANTY

To the conserned person,
Dear Sir,
I had submited my mobile Samsung Corby for repairs under warrenty on 22 June 2011 at Samsung repair centre at Borivali (W). Our repeated follow up has resulted in no response from their end.
The details of the corresspondance is here with attached.
I am fed up of this problem.
Please respond positatively

Regards
Jayant Shah
Ph:- [protected]
e-mail:- jayant.[protected]@yahoo.co.in

dear samsung india or samsung global . sir why youll cant giveme new instrument as youll have failed to give me my repaired instument till date why youll want to spoil my diwali festival as it is your duty to give me new instrument if youll have been unable to give me my repaired instrument of corby samsung to me tilltoday , please be little concerned about cutomers sentiment also very important to earn from other manufacturers , please revert urgently and mark c.c. to all as we all want to know what youll are doing now atleast , regards , jayant shah.mobile nos. [protected], [protected].




द्वारा: Jayant Shah <jayant.[protected]@yahoo.co.in>
विषय: Fw: Re: Fw: Re: Fw: Re: Re: Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742
To: "support india" <support.[protected]@samsung.com>
Cc: [protected]@redington.co.in
दिनांक: शुक्रवार, 21 अक्टूबर, 2011, 9:50 PM


dear samsung india or global saamsung this is not the way in which you treat your customers and i would suggest youll to learn somthing from blackberry people how well they treat their customers in india and sir one by one till you send me my new instrument to my residence i will have to spread the treatment youll have meeted to me being a small and law abiding citizen of india and this is how youll are treating indians and their instruments which are given for small minor repairs under guarantee period are not returned since almost 4 months and they are not even bothered to replace it with a brand new instrument which they gaurantee when we buy the new piece from the store and samsung will have to be exposed for their misdeeds very soon , regards, to blackberry india, jayant shah.

--- मंगल, 18/10/11 को, Jayant Shah <jayant.[protected]@yahoo.co.in> ने लिखा:


द्वारा: Jayant Shah <jayant.[protected]@yahoo.co.in>
विषय: Fw: Re: Fw: Re: Fw: Re: Re: Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742
To: "support india" <support.[protected]@samsung.com>
Cc: "support india" <support.[protected]@samsung.com>, "support india" <support.[protected]@samsung.com>
दिनांक: मंगलवार, 18 अक्टूबर, 2011, 10:40 PM


dear sirsand samsung management , now youll have seen for yourselves that they are still not giving me my mobile instrument and youll are also acting stingy and funny if youll are not able to give me my repaired instrument for so many days and months then it is your companys duty to give me a fresh instrument and it is worth only in a few thousand rupees and not in crores of rupees so why cant youll send me new piece as replacement and end the matter and i am so much upset that if youll dont send me new instrument at my residence i will go to consumer courts in india plus i will also give this matter in the news papers if i dont get my new instrument urgently now i will not accept my old instrument as time is over , thanks, jayant shah. [mobiule nos. [protected], [protected]. ]

--- सोम, 10/10/11 को, Jayant Shah <jayant.[protected]@yahoo.co.in> ने लिखा:


द्वारा: Jayant Shah <jayant.[protected]@yahoo.co.in>
विषय: Re: Fw: Re: Fw: Re: Re: Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742
To: support.[protected]@samsung.com
दिनांक: सोमवार, 10 अक्टूबर, 2011, 7:02 AM


dear sir, my residence adress is : jayant k.shah , b-105, rashmi avenue , 1st floor, thakur complex, kandivali east , mumbai -400101 . please get it delivered to my residence,mobile instrument of mine fully repaired or new piece choice is yours jayant shah . [mobile nos. [protected], [protected].

--- रवि, 9/10/11 को, SUPPORT INDIA <support.[protected]@samsung.com> ने लिखा:


द्वारा: SUPPORT INDIA <support.[protected]@samsung.com>
विषय: Re: Fw: Re: Fw: Re: Re: Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742
To: "Jayant Shah" <jayant.[protected]@yahoo.co.in>
दिनांक: रविवार, 9 अक्टूबर, 2011, 3:16 PM


Dear Mr.Shah,



I really apologize for delay of the services.I can understand the situation in which you are and let me assure you that we are taking this issue on priority basis.


I have forwarded this issue to the Branch Service Manager and you will get the resolution soon.

I request you to have patience and kindly bear with us till then.


Thanking and assuring you for best services always.



Saurabh Chopra

Customer Satisfaction Team - Support.India

Contact Numbers

MTNL/BSNL Users:[protected]Toll free)

Others:[protected]Chargeable - To dial, prefix your local STD code)





------- Original Message -------
Sender : Jayant Shah<jayant.[protected]@yahoo.co.in>
Date : Oct 09, 2011 15:02 (GMT+05:30)
Title : Fw: Re: Fw: Re: Re: Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742



--- रवि, 9/10/11 को, Jayant Shah <jayant.[protected]@yahoo.co.in> ने लिखा:


द्वारा: Jayant Shah <jayant.[protected]@yahoo.co.in>
विषय: Re: Fw: Re: Re: Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742
To: "Jayant Shah" <jayant.[protected]@yahoo.co.in>
दिनांक: रविवार, 9 अक्टूबर, 2011, 3:00 PM


dear sirs, if you can keep my mobile instrument for so many days and youll have not even given me any instrument for temperory use sir i am scared to say that such things wont do in indian market as no body can wait for so long a period for a mobile instrument to be repaired and to get back and i want to bring up this matter at the highest level how youll treat indian customers and i will also inform mr. anna hazare to raise a voice against ill treatment of indians by foreign goods manufacturers and also bring the matter in district consumer forum and claim damages for keeping my instrument with youll for such a long period and also claim mental harrasment charges so please either give me my repaired instrument before the 10th of october 2011 latest or on or before the 12th of october 2011 give me a brand new instrument door delivered at my residence or you face the legal consequences for harrasing a indian customer like me unnecessarily , regards, jayant shah [mobile nos. [protected], [protected]]
--- गुरु, 6/10/11 को, Jayant Shah <jayant.[protected]@yahoo.co.in> ने लिखा:


द्वारा: Jayant Shah <jayant.[protected]@yahoo.co.in>
विषय: Fw: Re: Re: Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742
To: "support india" <support.[protected]@samsung.com>
दिनांक: गुरुवार, 6 अक्टूबर, 2011, 12:10 PM



sir, not yet received mobile instrument, jks.
--- सोम, 3/10/11 को, SUPPORT INDIA <support.[protected]@samsung.com> ने लिखा:


द्वारा: SUPPORT INDIA <support.[protected]@samsung.com>
विषय: Re: Re: Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742
To: "Jayant Shah" <jayant.[protected]@yahoo.co.in>
दिनांक: सोमवार, 3 अक्टूबर, 2011, 1:57 PM


Dear Mr.Shah,


Thank you for your email and we appreciate your efforts in bringing this matter to our notice.


Being a customer focused organization; it is our prime objective to provide the best of class services to all our customers on all instances. In view to this, we regret the inconvenience caused to you.


In relation to the issues you are facing with your Samsung product, we have contacted our Branch Service Center, escalated your issue to our higher authorities, and your complaint is being worked upon on priority basis.


We will keep you posted about the status of your complaint.


We really appreciate your patience and support.


Thank you for being associated with us and we look forward for a long-term mutually rewarding relationship.


We would like to take this opportunity to assure you of our total commitment towards your satisfaction as a Valued Samsung Customer.




Prashant Kumar

Customer Satisfaction Team - Support.India

Contact Numbers

MTNL/BSNL Users:[protected]Toll-free)

Others:[protected]Chargeable - To dial, prefix your local STD code)




------- Original Message -------
Sender : Jayant Shah<jayant.[protected]@yahoo.co.in>
Date : Oct 02, 2011 12:29 (GMT+05:30)
Title : Re: Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742

dear sir, even after you sending reminders to your branch they are not sending me any message to collect my mobile instrument now i suppose enough time has gone by and see to it that i get a new mobile instrument immediately otherwise sir i will have to go to consumer courts as i have been requesting since very long time and i have got no response so i am helpless and then dont blame me for any extreme step of going to consumer court and filing consumer complaint against your company so please give me a latest new piece immediately this is my request and call me up and inform me that you have sent to my adress by courier , my adress is mr. jayant k. shah , b-105, rashmi avenue, 1st floor, thakur complex, kandivali east , mumbai-400101 . please revrt after sending my mobile instrument urgenly, thanks, jayant shah.

--- सोम, 12/9/11 को, SUPPORT INDIA <support.[protected]@samsung.com> ने लिखा:


द्वारा: SUPPORT INDIA <support.[protected]@samsung.com>
विषय: Re: Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742
To: "Jayant Shah" <jayant.[protected]@yahoo.co.in>
दिनांक: सोमवार, 12 सितंबर, 2011, 11:56 AM


Dear Mr. Shah,

I regret the inconvenience you are facing with your Samsung product.


I would like to assure you that your complaint is under follow ups with the Branch Service Manager concerned and they will update you with the status accordingly as soon as possible.

I can understand the time and energy you have spent on this issue and appreciate your patience.


Thanking and assuring you of best services always.


Poly Roy

Customer Satisfaction Team - Support.India

Contact Numbers

MTNL/BSNL Users:[protected]Toll-free)

Others:[protected]Chargeable - To dial, prefix your local STD code)




------- Original Message -------
Sender : Jayant Shah<jayant.[protected]@yahoo.co.in>
Date : Sep 11, 2011 16:29 (GMT+05:30)
Title : Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742

dear sirs , kindly give me reply when i will be getting my mobile instrument fully repaired , thanks, jayant shah .

--- On Thu, 8/9/11, SUPPORT INDIA <support.[protected]@samsung.com> wrote:


From: SUPPORT INDIA <support.[protected]@samsung.com>
Subject: Re: samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742
To: "Jayant Shah" <jayant.[protected]@yahoo.co.in>
Date: Thursday, 8 September, 2011, 5:59 PM


Dear Customer,


Thank you for patronizing Samsung Product.


I sincerely regret the inconvenience caused to you. I have forwarded your complaint to our department concerned. They will contact you shortly.


I appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.



Faresh Tomar

Customer Satisfaction Team - Support.India
Contact Numbers

MTNL/BSNL Users :[protected]Tollfree)

Others :[protected]Chargeable - To dial, prefix your local STD code)




------- Original Message -------
Sender : Jayant Shah<jayant.[protected]@yahoo.co.in>
Date : Sep 07, 2011 22:34 (GMT+05:30)
Title : samsung corby cdma given for repairs on 22/6/2011 under warranty period.21742

dear sirs, it is very sad to know that i had given a samsung corby cdma model f339 purchased on 9/2/2011 and instrument of mine was given for repairs at your borivali west centre on 22/6/2011 and it was simple phone restart problem for which they said that they would have to send it to the factory but sir till today i am waiting for them to call me up to tell me that your phone has got repaired and phone has come so please collect it from borivali west outlet and sir my receipt no. is 21742 ie. work order no is mcb 21742 and if it is not possible for youll to repair it then please replace it with a new instrument at the earliest otherwise i will have to go to the consumer grievience cell since i suppose that i am being taken for a ride by your samsung service centre boriwali west , their phone nos. 28924300 and 28924301 are always kept engaged by them so i had to inform youll by email please get it delivered new piece if youll are unable to repair since i have waited for very long time and i have alkso given zerox copy of the invoice along with the complaint so please do the needful at the earliest or if i dont get my instrument at the earliest i wiull have to take shelter of consumer court , thanks, jayant shah [ mobile no. [protected] ]

Dear Mr Shah


We thank you for taking time for sending this email and making us aware of the issues you are facing with your Samsung product.

We sincerely regret the inconvenience caused to you and assure you of a quick and most suitable resolution. I have forwarded your query to the concerned department and they will contact you shortly in relation to your query.

We appreciate your patience and assure you of our total commitment towards your satisfaction as a Valued Samsung Customer.

Warm Regards,

akhilesh.[protected]@partner.samsung.com

RESPECTED SIR.
I BOUGHT A SAMSUNG GT C3010 MOBILE ON NOV03,2010.AFTER 2 WEEKS THE CELL IS SWITCHED OFF AUTOMATICALLY IN MANY TIMES. SO I GIVE THE MOBILE FOR SERVICE IN POWER ELECTRONICS, Authorized Samsung Service Center, Maharajanagar, Tirunelveli-627 004. THE SERVICE MAN SAYS THE MOTHER BOARD IS REPAIR. COME AFTER ONE WEEK AND RECEIVE YOUR MOBILE. BUT THE MOBILE WAS RETURNED TO MY HAND AFTER ONE MONTH. MY MOBILE IS WORKING GOOD. BUT I CHECKING THE MOTHER BOARD VERSION IT IS OLD. THE SERVICE MAN CHANGES MY MOTHER BOARD AND REPLACE THE OLD VERSION MOTHER BOARD. WHAT IS IT SIR? I AM VERY DEFEATETED FOR UR WORK. SIR. PLEASE HELP ME SIR...........................BY BALA GANESH,DME.

Today I visited Rajtronics to book a refrigerator and the service was pathetic. The sales guy Santhosh who handles home-appliances was very pathetic in treating the customers. One has to run behind him to know the specifications and got fed up with the service. As usual he didnot tell the exact date of delivery and replied like it will come in next "few" days. The samsung dealer in Indiranagar gave a very nice response when I purchased TV and delivered immediately as promised. I wish not to visit Rajtronics again.

I have booked for a Microwave oven(paid full amount) for my friend in Rajtronics in the discount sale during diwali(unfortunately am an samsung employee) and they told the product will be delivered in max 15 days.but that didnt happen.I used to call santhosh the sales guy he used to say tommorrow they deliver the product.When i waited for a week calling him daily, he told stock is not there and then he told model is not available and extended for another week.
Finally they delivered the product which is latest model and the cost is less than the model i asked for.I dont have any other option to revert back(since i paid the entire amount)Finally i struggled to get the refund money after 10 days.
I have decided not to buy anything from Rajtronics and i wont suggest that for any of my friends even if we get descounts on that.
Am posting this mainly for the awarness and one should not suffer like me.