[Resolved] Samsung Juicer Mixer Grinder — fraud products are coming using samsung name

kalyan.kunam

from Hyderabad, Telangana

Address:

Nellore, Andhra Pradesh

i Purchase a proudct Juicer Mixer Grinder from a person, he says that he is a truck driver of samsung. For their expenses they sell some products like that. he showed me samsung juicer mixer grinder cost around Rs.4200.

the total package is samsung box. and samsung warranty card, samsung mixy , no one can't believe it is a fraud product, he said that we are giving at half of the price, finally he said that i will give u at a cost of Rs. 1500 .

i bought that as a middle class person, it comes as cheap by price. after he left, i come to know there is no cleaning brush in the box as it is mentioned in booklet.

when i gone to purchase that one, i come to know there is no such mixer grinders from Samsung.
then i come to know, i got cheated.
BE AWARE MY FRIENDS ,dont believe anyone , LIKE THIS FRAUDS ARE HAPPENING

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Aug 13, 2020

Complaint marked as Resolved

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Comments

joshiabcd

from Surat, Gujarat

Hi all today I also cheated & Purchase a proudct Juicer Mixer Grinder from a person, he says that he
is a truck driver of samsung. For their expenses they sell some
products like that. he showed me samsung juicer mixer grinder cost
around Rs.4200.

the total package is samsung box. and samsung warranty card, samsung
mixy, no one can't believe it is a fraud product, he said that we are
giving at half of the price, finally he said that i will give u at a
cost of Rs. 1500 .I bought in 1500, it comes as cheap by price.
He said " he will come again with another kind product like DVD.TV. Laptop..."
when I searched on google I come to know there is no such mixer grinders from Samsung.
then I come to know, I got cheated.After searching in net I m depressed.

As of now i didn't use it dont know it will work or not ... his no is [protected].

BE AWARE MY FRIENDS, dont believe anyone such very cheap product, LIKE THIS FRAUDS ARE HAPPENING

Rohan Dalvi

from Delhi, Delhi

Thanks for sharing all info...similar experience we had...No such Samsung products ...I have captured his picture. ..Please be aware.

ABHISHEK GUNJARI

from Kottayam, Kerala

water leakage from AC

Purchased AC on 14.08.2014.Regularly creating problems

Samsung India Customer Care's response, Nov 30, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

vikrambanda

from Mumbai, Maharashtra

not working properly

i have samsung washing machine model no. 80E5L. when i was used it was started and before complete cycle water drain and stop.

vazi

from Surat, Gujarat

i too was cheated yesterday. paid him INR 1000 n thought ill be saving 3200.same story!!!my daughter kept on telling me not go for such things and dont motivate them.
Anyone can tell me weather to use it or not?

vazi

from Surat, Gujarat

hi me too became a target of these fraud people just a tght of saving 3200 ... paid INR 1000 AND IT WZ ULTIMATE MY MISTAKE .
HAVING LITERACY, IF WE GET TRAPPED.. WE ARE THE FOOLS
CAN ANYONE ADVICE WEATHER TO USE WE SHALL BE ABLE TO USE THIS MACHINE OR NOT?
BE AWARE N HANDOVER THEM TO POLICE

Samsung India Customer Care's response, Nov 30, 2017

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Bhuvnesh Mahatha

from Pune, Maharashtra

I already get cheated...

Samsung India Customer Care's response, Nov 30, 2017

Verified Support

Jay Prakash Mandloi

from Gurgaon, Haryana

Thanks for your valuable suggestion and sharing experience.
Today I also faced same situation.. he was agree to give in 1000.
but I denied.

thanks you so much all.

Samsung India Customer Care's response, Mar 26, 2018

Verified Support

vikas bhadouria

from Murwara, Madhya Pradesh

I also experienced this yesterday I bought same samsung mixer grinder and surya Crystal 3 burner stove...they were fraud later we checked their quality was so bad and in gas stove they paste the glass that was also not real...so plz don't buy such product...next time I will not leave them

Samsung India Customer Care's response, Nov 15, 2018

Verified Support

Dear Customer,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd

Mukesh Badoliya

from Mundi, Madhya Pradesh

Samsung donot make Mixer or Juicer. So product is fake . Same story happened with me in Indore MP . Truck drivers 4200 rs product in 1000 rs they told. But I check on Samsung website and told them that I will call Police if they come again.

All of you be alert Samsung never make Mixer or Juicer

Samsung India Customer Care's response, Nov 15, 2018

Verified Support

Varsha Rushikant Khopade Deshmukh

Samsung Juicer Mixer Grinder — fraud products
i Purchase a proudct Juicer Mixer Grinder from a person, singh Yadav. he says that he is a truck driver of samsung. For their expenses they sell some products like that. he showed me samsung juicer mixer grinder cost around Rs.4200.

the total package is samsung box. and samsung warranty card, samsung mixy, no one can't believe it is a fraud product, he said that we are giving at half of the price, finally he said that i will give u at a cost of Rs. 1500 .

i bought that as a middle class person, it comes as cheap by price. after he left, i come to know there is no cleaning brush in the box as it is mentioned in booklet.

when i gone to purchase that one, i come to know there is no such mixer grinders from Samsung.
then i come to know, i got cheated.
BE AWARE MY FRIENDS, dont believe anyone, LIKE THIS FRAUDS ARE HAPPENING
Plz refund my money I am middle class person

Samsung India Customer Care's response, Mar 19, 2019

Verified Support

Dear Customer,

This is in reference to your complaint wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.

Thanks & Regards,

Customer Experience
Samsung India Electronics Pvt Ltd