[Resolved]  Samsung / Tv — LCD TV panel damage

Address:Delhi

I bought the Samsung TV LCD LA 40 R 71 in March'2007. Just after 4 years of running with few repair by the Samsung Service team, I came to know that the colour panel needs to be replaced. The cost of the panel is 35,000/-. I am surprised that a life of a TV from Samsung is only 4 yrs.
How can somebody afford to spend Rs. 1 lac to buy a TV for 4 yrs life only.

I request Samsung to look into this matter immediately and do the necessary rectification without this high amount of charges.

The Samsung needs to prove it to the consumer or else their brand image will be affected.

Chanchal Sinha
[protected]@yahoo.com
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our concern department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team

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