Samsung India Complaints & Reviews

Dear sir I have purchased galaxy s2 on feb2013 .the device getting more heating problems and battery backup was not good.the battary was taking charging time 4hrs.while using phone only for2 hrs after will be llow battery. ..why is problems happens? What is solutions. .

Dear sir I have purchased galaxy s2 on feb2013 .The device getting more heating problems and battery backup was not good.the battery was taking charging time 4hrs.while using phone only for2 hrs after will be low battery. ..why is problems happens? What is solutions. .

Dear sir, i have purchased galaxy note 3 on 18-12-13. so many problems in my mobile, board it is gone and android problem.
the only one waste waste company samsung no stock board

Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

Hi,

Is it possible to track a stolen mobile or block mobile using IMEI?
Please let me.
contact no-[protected]

Samsung — bad service of customer care

Dear Sir
I am very sorry to inform you that what I have experienced after buyiing smsung washing machine 11 months back is really patehetic. Almost 10 days back I registered a complaint call and got the complaint no-[protected] but even after repeatedly making calls on daily basis no body turned up to address the problem.Now if this is the situation how would anybody recommend others to buy the product.

please see if anything can be done at the earliest.

Thanks

Divya Sahay
Shyam Kishore Sahay
[protected]
[protected]@yahoo.com

Samsung Customer care — Bad Service

Hi,

I I requested for my windows AC to be serviced on Samsung Customer Care number on 05th June 2011. The request was registered with BP no [protected]. It was told that person will come by 8 am next day. (I had called around 9 am). The local contact called me next day around 11 am that they will be coming for service in an hour’s time. Finally they arrived around 5 PM.

Without taking out the AC out, the technician told that AC is in very bad shape and looks like not serviced for many years (he mentioned 10 year). He told that looks like it is rusted from back. When it was told that it is only 18 months old and already serviced around 6 months back, he was not ready to accept the fact that it was only 18 months old.

After bring it down, he told that gas has leaked and some part needs to be changed. He denied to do service since it has a lots of issues. We should not tell that they have screwed it. On forcing to do service, they put some water around and put it back. While putting it back, they have not fitted it correctly. When it was told that it is not fitted correctly, the person told that your window frame is defective.

Even the connection to stabilizer was loosely connected and we need to get it addressed.

In nutshell, these guys were only interested in making money and hence trying to create problem. Very pathetic service and behavior of the technician.

I want Samsung customer care to look into it and get it addressed.

Regards,
Vivek Katriar
[protected]

hey!..
i purchased n100 on 31st dec 2012
but i m in trouble bcz due to some technical problem i installed window 7 ultimate in sam n100 bt i didnot get the wifi driver
i hav search over the net but didinot get any wirless software 4 window 7
there was only 4 window xp
plz help meeeeeeeeeeeeeeeeeeeeeeeeeeeeee

my email: [protected]@gmail.com

may u help me!?

Till now did n't get any reply from Samsung customer services.

Regards
Arun

Samsung B7722 problems
1.Auto restart
2.Hard touch sensitive
3.Very slow with frequent opening of task manager
4. Sim 1 not detecting frequently
5.Receipent not audible our speech after 15 mins talk

Regards
Arun
[protected]
v.[protected]@yahoo.co.in

sir i have samsung 7722 bought 7/10/2011but not uc browssr not supported any file plese help me

Samsung B7722 — False Features - I lost 10000(Cheated Me)

Dear Team!!

i have purchased Samsung B7722 Duos Cost 10,250 in Sangeetha Mobiles Ameerpet Hyderabad
this mobile completely false features am not getting batter backup at-least 1day.
phone always hang up
they have mentioned in Samsung website that facilities not available in Handset
kindly raise a complaint against Samsung B7722 to block that mobile

Atleast some other people never take this model
Kindly help

Regards,
Naresh P
[protected]

SAMSUNG MONTE — lost my cell

yesterday i am lost my cell..before to days my cell is hang so iam fomat my cell so iam no activatade my mobile tracker.*352053/04/294902/7* ye mere mobile bill ke upar no likha tha to muze khuch help ho sakati hai kya plz help me...


Anand Pednekar
[protected]

SAMSUNG MONTE — bad behavior of service executor

sir/madam,
very anxiously i want to inform that i gone through bad experience while i was at samsung service center,gwalior(M.P).actually my samsung monte mobile touch pad was not working, so i visited service center.but sevice excutive didnt treat me properly and also claimed 1100 for repairing of my mobile, although my mobile is under waranty period.
i want to clarify that in no condition my mobile had fallen or suffered through water so that waranty can be violated,but then also he refused to repair.looking for appropriate action regarding this issue Thanking You
Premjeet kumar
[protected]@gmail.com

worst company

Samsung — worst electronics company

STILL WAITING FOR ANY RESPONSE AFTER MORE THAN 4 MONTHS OF COMPLAINT.
I have purchased a samsung 21 slim model color TV in july 2008.I lodge a complaint having complaint no. [protected] in the month of february for non working of the television.An engineer visited and told that the IC No. 1215 is damaged and assured us to repair the same and quote 500-600 rs. as repairing cost.I again logded complaint on 4th april 2011.But after calling again and again the engineer replied that the above said IC is not available in stock so I have to get change the whole mother board which costs around 2500/-.When I Talked to customer care they provide me the Number[protected] of Mr yogesh (Manager) -service centre-faridabad .But the telephone no. was out of service.When again i call to customer care they promised me to arrange a call back from service centre as they said that it is the service centre who will guide me .When i received a call back from service centre Ms. Indu told me that service centre has no resposiblity for the same and it is samsung india who will help me in this concern and gave me the Contact no of Mr. Jitender(ASM-sales) [protected]).But still no satisfactory respose from any side.I want to know why i will pay Rs. 2500/- The fault is of samsung as the part is out of stock from their end
Pls hlp me.
Vinay garg
[protected]

No respose even after 6months of complaint.worst company

There is anything to do with the staff there in Asia Electronics. The entire network of Asia Electronics has been like that. It's one of the worst Samsung service centers here in coimbatore. We can't go anywhere else. This fraud guys are always doing like this and i tried informing Samsung customer care almost 10 to 20 times, but they haven't taken any action against these guys. Starting from Manager to Service manager to service engineers, all are big time frauds. They never respect customers. They treat you like a beggar if you phone them more than 2 or 3 times. It's useless. If you are in Coimbatore, don't buy Samsung products until this Asia Electronic thing gets out of here. I don't know how many people will still face the same problem because of these frauds.

Samsung — Refund Cheque not received

Below is the long email trail of the issue, finally Techno Care @t.nagar confirmed that cheque has been dispatched from their head office two week back, but after that there is no call from them. If I stepped into their office, they say that they have not received their cheque in their branch.


Is there anyone who can carry forward this to the next level of escalation and get this resolved, before I get into law. I could not waste much time on this and no updates from no one. When I stepped into Techno care two weeks back, Techno care people confirmed that cheque has been dispatched from main office and asked me to come and collect on last saturday. But when I stepped in to their branch, they claimed that they have not received the cheque in their branch. I dont understand how come there will be so much delay receiving the cheque and whenever I call techno care(t.nagar), they are not picking up the call and disconnecting the call. I dont know what is the issue here and its almost a two months now since refund process has begin.

Karthik P
[protected]


From: [protected]@hotmail.com
To: subugudeen.[protected]@partner.samsung.com
Subject: RE: [ANSWER]2 Months old GT-I9000 not repaired for 3 weeks...!! Frustrating..!!
Date: Tue, 2 Aug 2011 04:27:12 +0530

Hi,

This issue has been under refund process for quiet some time. Can I have an update on this ? Its been almost a month, since I initiated the refund process.

Regards,
Karthikeyan P

From: [protected]@hotmail.com
To: [protected]@contactus.samsung.com; support.[protected]@samsung.com; subugudeen.[protected]@partner.samsung.com
Subject: RE: [ANSWER]2 Months old GT-I9000 not repaired for 3 weeks...!! Frustrating..!!
Date: Fri, 1 Jul 2011 06:31:41 +0530



Hi,


Please read the below email trail first and give me a solution for getting the replacement handset or money back. I am ready to escalate this issue to anyone, who is a Senior Manager India , VP(Mahesh Krishna?) or CEO(Jung Soo?) to get a solution ASAP. In short, I bought Galaxy S GT-I9000 on April 1st 2011. Within 2 months, the Ear Jack was not working and customer service center people replaced the Ear Jack but even then it was not working. Then they said that mother board was gone and it needs to be replaced, I am not at all happy with solution given by service center here. Please let me know, is the mobile costing Rs. 25,000 has life for only two months? I am really disappointed here and I did not want to go with replacing mother board but I wanted a replacement handset for the faulty handset. When I checked with Customer Care, they asked me to check with one more service center before going replacement. So I gave my mobile to Techno care, T.nagar. They had my mobile for 3 weeks and only on 27th they gave the mobile back after several visits by me every week. They said they have changed the ear jack and everything is fine, but when I came home, I noticed that OS version has got changed. Then I suspected and checked the IMEI and it has got changed, they have the changed the mother board without my CONSENT AND KNOWLEDGE. I WANT TO REITERATE HERE THAT I DON'T WANT MOTHER BOARD REPLACEMENT BUT REPLACEMENT. BECAUSE I BELIEVE SAMSUNG IS NOT SELLING SCRAPS FOR 25000 AND I DON'T WANT TO BE AN TO BUY SUCH A SCRAP FOR 25000 WHICH WILL LAST FOR JUST TWO MONTHS. PLEASE LET ME KNOW WHOM I SHOULD ESCALATE TO GET THE REPLACEMENT. I HAVE BEEN WAITING FOR A MONTH AND CAN'T WAIT ANY MORE. I don't know how they can change the motherboard without my knowledge, now it seems only the display is from my original mobile and everything has been changed. Now if I go to the service center, there is high possibility that they can claim that it was not under warranty itself as the IMEI # is not same as in the bill . It is really worst that changed the motherboard without my knowledge and no proof was given on behalf of it. What is the proof, that it was a new motherboard? It could be something taken from another faulty set. The mobile is overheating now than normal and Proximity sensor is not working, I don’t know what else is faulty. I cant walk to the service further. I HAVE STEPPED INTO SERVICE CENTER FOR ALMOST 7-10 TIMES THIS MONTH ALONE AND CANT WASTE MY TIME FURTHER IN THIS ISSUE. I WANT A REPLACEMENT, PLEASE ROUTE THIS EMAIL TO THE PROPER PERSON, BEFORE I TOOK IT TO ANOTHER LEVEL.



MODEL – GT-I9000HKXINU

Original IMEI # : [protected]

Now IMEI #: [protected]







Regards,

Karthikeyan P

[protected] / [protected]





Date: Sat, 18 Jun 2011 23:09:21 +0900
From: [protected]@contactus.samsung.com
To: [protected]@hotmail.com
Subject: [ANSWER]2 Months old GT-I9000 not repaired for 3 weeks...!! Frustrating..!!













Dear Karthkeyan Perumal

Thank you for becoming a patron of Samsung product.

Agents Comment :

[protected][protected][protected][protected][protected][protected][protected]
We apologize for the inconvenience you are facing with your SAMSUNG
product.
We are forwarding your complaint to the concerned department.
Soon you will be contacted by concerned authority.
Till then kindly bear with us.

[protected][protected][protected][protected][protected][protected][protected]

For further assistance you may contact SAMSUNG Customer Contact Center
at 3030 8282 or[protected]toll free)

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.


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Hi,

I bought GT-I9000 on 04/01/2011 and it was working fine for two months without problem. However after two months, all of a sudden, one side of the ear phone had very less volume. I tried different ear phones and found that the problem is with the Ear Jack. When I took it to the Service Center , Hi - Tech solution - Anna nagar, they checked the phone and asked me to come after 4 days as the ear Jack was not available. And after 4 days they replaced the jack and with out even checking the phone,they gave it back to me. When I checked there it self and i found that the issue has not got resolved it. Then I had to make little fight there as I dont know how they can return the product with out checking whether the issue has got resolved..? When I asked for reason, they told me that it was my fault, because they said that it was I who said Ear jack is not working , I felt this blaming game to be stupid. So do they want me to mention it as Ear jack partially not working or Right side Ear phone has low volume because that is faulty and this is faulty.... blah blah blah all technical stories in my complaint. I am taking the phone because of an issue, its there job to analyse the cause of the problem and resolve it. However I just dont like fights, so I stopped and gave the phone back to them and asked them to check and respond properly with correct solution. They checked the phone again and told me that Mother board needs to be replaced. I AM REALLY NOT HAPPY HERE.. MY PHONE IS JUST TWO MONTHS OLD AND IF THE MOTHERBOARD ITSELF IS NEEDS TO BE REPLACED, I DID NOT WANT TO GO FOR IT. BECAUSE THE MOBILE COSTING 25,000 BREAKS IN JUST TWO MONTHS WITH MAJOR COMPONENT(MOTHER BOARD), I WANTED AN REPLACEMENT HANDSET AND NOT REPAIRED FAULTY HANDSET. So when I checked with the customer care to proceed further for replacement, they asked to me to check again with one more service center - Techno Care, T.nagar, Habibulla Road. I just wanted to give a try so I gave the phone to Techno Care before ten days. They gave a deadline 15/06/2011 which is actally long time. When I went to the service center, they said it has not got resolved and asked to me come on saturday(17/06/2011). When I went today, they are still saying Ear Jack is not yet arrived and asked me come on Monday. I wonder how many days its gonna take and even after replacing the Jack once again, they will again come back and say it was a motherboard issue and mother board needs to be replaced. And by the time they actually find the issue, I believe my warranty itself end. This is really more frustrating for a customer who buys high end products of Samsung. I am ready to escalate this to any higher hierarchy. Route this complaint thru proper channel and I want a solution AsASP. REMEMBER THIS PHONE IS WITH ME FOR TWO MONTHS AND 1 MONTH(CURRENTLY) IN THE SERVICE CENTER AND NO SOLUTION. LET ME KNOW WHOM SHOULD I CONTACT FOR A HANDSET REPLACEMENT.

Regards,
Karthikeyan P

Samsung — NOT RECEIVED CHEQUE

I RAHUL SURVE PURCHASE MOBILE IN CHENNAI, HANDSET MODEL NO SAMSUNG WAVE 2 S8530. AMOUNT AROUND 15700 WITH TAX . I USED THIS MOBILE AROUND1 AND HALF MONTH, IT WORK PROPERLY BUT AFTER MOBILE TOUCH SCREEN NOT WORKING.SO I GIVE MOBILE IN SAMSUNG SERVICE DATE APP.12/09/2011 IN THANE SERVICE CENTRE, AFTER ONE WEEK THEY TOLD MOBILE CAN NOT BE REPAIR WE GIVE YOU TOTAL AMOUNT BACK IN 10 TO 15 DAYS.BUT TILL DATE I AM NOT RECEIVED ANY CHEQUE FROM SAMSUNG SERVICE CENTRE EVERY TIME THEY MAKING FALSE COMMITMENT.

ALMOST ONE MONTH I AM FACING THIS PROBLEM

REGARDS
RAHUL P. SURVE

Samsung TV — tv fault not been corrected since 9 months

hi, i am rupinderbawa i bought a samsung slimfit tv 32 inch in sept 2006. i developed a snap in aug 2006 in warranty . the picture went dead. i called thee complaint office and they took the tv for repair and then told me that the circuit are burned and will be replaced but are not available .they marginally corrected the fault and delivered the tv to me saying that they will take the tv when the PCB (circuit) will be available. waited for one month and then lodged a fresh complaint. took the tv and kept it for good 5 months cos i wont take delivery f defective tv. then they called and said tv is ok and went to the service centre and saw that it was not woeking properly. refused to take the delivery.
then they told me that the parts for its repair are not available in india.
their official contacte me in march and said we will replace tv but since this is a model which has been discontinued we will give u a lcd tv of equal cost.but will take i month.
now it has been about 2 months and no news of the tv. called them again and now they have gone back on their promise that they will replace tv. saying that they will reimburse the amount.
my complaint no is [protected] and [protected].
I WOULD SUGGEST TO ANY BODY THINKING OF BUYING SLIM TV DONT BUT THEM COS THEY DONT HAVE PARTS TO REPAIR THEM AND THEIR SERVICE GUYS ALSO ARE NOT KNOWLEDGABLE ENOUGH TO REPAIR THEM

Samsung TV — please read and reply

Dear Sir,
 

On (date),[protected] I purchased a samsung projection TV, Model No; SP5YRZHEX/XTL Serial No ADHW31iyb00068A at (Bajaj electronics shop no; 7/8/17/18 M.P.M Dhimal complex (Big bazaar) Ground floor Abids cross road 500001 Hyderabad INDIA [protected] phone[protected]
 

Unfortunately, picture tube manufacturer fault has not performed well I am disappointed because  the product does not work properly, the service was not performed correctly, I was billed the wrong amount, something was not disclosed clearly and was misrepresented, etc.) since last six months TV was not working when my mother is calling to Mr Brigmohan(manager of bajaj electronics hyderabad ) the service was not performed correctly know they demand to pay more money Rs 25.000 i don't know what shall i do please advice me?
 
 
To resolve the problem, I would appreciate I want – money back,  or  exchange, etc.) .

I look forward to your reply and a resolution to my problem I will wait until[protected] before seeking help from a consumer protection agency or the Better Business Bureau.
 
Please contact me at the address e-mail or phone shown above.
 
Sincerely,
Musavir Uddin Mohammed
 [protected]
[protected]@yahoo.com

Samsung — TV FAULT

CALLED CUSTOMER CARE AND MADE COMPLAINT ON 17 AUG, AFTER THAT CALLED ATLEAST 20 TIMES, STILL NE RESPONSE.

Samsung/Colour TV — TV is not working after Samsung engineer repair and now they are not providing service after repairing TV by their engineer

BP Number: [protected]

My TV was not working, I complained in customer care. Then Samsung company mechanic came repair it. But same day TV was in same condition of fault. On another complaint mechanic came and told some part will be change in this TV. Then mechanic changed some part of the TV. After changing these parts, TV’s colour system is not working now. Now complaint is registered in customer care. But After complaint mechanic is not coming till now.
Samsung persons don’t know technical system or they do not want to work properly. My detail is:
BP Number: [protected]
Model : CS5366Z
Call nos.
[protected] Pending

[protected] Warranty Claimed

[protected] Cancel

[protected] Cancel

[protected] Warranty Claimed

Now Service Track is
service tracking
Call Number Call Status Feedback
[protected] Engineer Assigned

[protected] Warranty Claimed

[protected] Cancel

[protected] Cancel

[protected] Warranty Claimed



But I did not get any engineer till now.
What can I think now regarding Samsung Company means it is cheating his customer? Not providing any service after sale.

vineet jain

Samsung TV — its not getting opened

my television is not getting opened from last 5 days.i want ulternate response from ur team for its repairing...

Samsung/ colour TV — TV got Fired when we switched it on yesterday

My name is srikanth my mobile number is [protected]

it seems one of the coil got fired up when we switched on the TV yesterday
please send the sales executive as soon as you reveive this complaint

Adress
H-No 13-197/1
madusudhan nagar
malkajgiri
secunderabad
Cell:[protected]D.srikanth

Cell:[protected] or D.sujatha

i am in chennai/ennore. i made a complaint regarding my tv on 30/01/2009. no one came forward to resolve my tv problem from the samsung service centre. after a repeated reminder from me they still donot care about the customer problem. every day they told service engineer will come tomorrow. now the month is february and the date is 26. still my tv problem is not rectified. samsung is cheating the customer in the name of service. my humble request to the readers of this complaints donot buy hereafter samsung product.
by
ashok
chennai-ennore

SAMSUNG COLOUR TELEVISION — SWITCH PROBLEM

I WOULD LIKE TO BRING TO YOUR NOTICE THAT WE HAVE A SAMSUNG COLOUR TELEVISION. IT IS WORKING FOR THE LAST 7 TO 8 YEARS. WE DONT HAVE ANY PROBLEM TILL NOW. BUT FOR THE LAST TWO MONTHS, WHEN WE ON THE TV, IT IS TAKING AT LEAST 10 TO 15 MINUTES TIME TO ON. ONCE ON, THERE WILL NOT BE ANY PROBLEM. KINDLY SEND YOUR SERVICE ENGINEER TO THE FOLLOWING ADDRESS:

M. SRINIVASA RAO
FLAT NO. 303, H.NO. 8-3-700, ELITE ENCLAVE
NEAR RBI QUARTERS,
YELLAREDDYGUDA, HYDERABAD
PH:[protected], [protected], [protected]

Please note the Samsung Customer Care contact Details:
SAMSUNG HELPLINE: 30308282*, [protected]** &[protected]**
*(Prefix Local STD Code[protected]
**Toll Free[protected],[protected]From MTNL/BSNL Lines)

Monday - Sunday: 9.00 AM - 8.00 PM

E-mail: support.[protected]@samsung.com

Samsung TV — Part not getting replaced.

Hi,

I bought a TV 10 months back and now a part needs to be replaced as the part is not functioning properly. After 15 days now they tell me that the part is not available at all and they are trying to get it. When I asked what will happen if they don't find any part they had no reply. Please let me know what can I do?

I have purchased the samsung 21" flat tv before 5 years and it is working properly until today (20.8.2009) and suddenly morning no picture is coming The sound is clear. I want immediate service to rectify this.

I request you to send one technecian to solve the proplem. R. Thangappan

my name md ashraf
I have purchased the samsung tv from (jain radio) gaya bihar 823001. I m facing the problem from when i purchased now my warrenty is going to finish and the tv parts that is not replaced till now. And my tv is in the workshop of samsung from last 40 days . Now what ro do plz reply
Now i want to replace my tv with a new tv set .

Samsung TV — Conflict between tv and airtel dish box

Hello,
I own a samsung tv (model: CB50812, S/N : 3ZAJ80130K) a pretty old one without remote too. I recently purchased airtel set top box and what happens is that the airtel dish tv remote does not function wen the TV is ON. The remote works fine wen the TV is off. I tried connecting the TV to BIG TV DISH set top box and the same problem remains.. Can anyone tell me wotz wrong????????????

my complant no is[protected] but its not complet
Address . babbal singh s/o harpal singh
vill.Ramgadhi
mo.[protected]

I Martand P.Deshmukh wrote the above complaint regarding my Samsung 32" TV. On 12th October 2011. My TV is still with above mentioned service center. After so much of Telephone talks and mail communications with Samsung customer care service and also their service center till date I didn't get my TV back. The last telephone call to Mr. Bhavesh, on 21st. October assured to return my TV.next day saying that its unable to repair. Please take the matter seriously and do the justice for my complaint.

Martand P. Deshmukh

Dear Sir,

I agree withe Mr. Martand, even my Samsung TV 22" was repaired by Kalpataru Services on 10the Oct 2011, but after repair next day I found that my colour TV has become black & white. Also theere are some absurd colour rings appearing on thee picture. When I tried to contact Mr. Suhas (who repaired my TV) he was eitheer not reachable or did not respond to my calls. Calling Samsung service centre is useless as nobody responds to calls. Yesterday luckily Mr. Suhas picked up thee phone but he is not in town so he gave me Mr. Bhavesh's number and told me to contact him. Mr. Bhavesh assured me of rectification yesterday. But after theat he is not responding to our calls.

Please help. Samsung is not providing proper service due to which lot of time is being wasted in getting thee rectification done.

Regards,
Shaikh Irfan

Finally yesterday 2nd Nov.2011 so called Samsung service center return my TV doing nothing. Felt shame about such companies, they advertise their products with such zest, ppl are getting attracted. Important thing I wish to mention perticularly that service center has not done any repair and return my set. I was facing a trouble in my TV at the time of switching ON/OFF.I use to get vertical lines on screen and no pic, after switching ON/OFF several time suddenly it start working. This was our regular routine and we watch all the channels properly. Any time the set is switch OFF we have to do the same thing again and again. For this trouble TV was given to service center. on 20th september 2011. I dont know what experiments they did but I am not been able to start my TV even after switching ON/OFF many many times. Just same trouble forever.

Please help and let me know what to do.

Martand P. Deshmukh

Its very true Mr. Martand. I think this Kalpataru Services is of fraud peoples. I also got the same experience. One person has came in evenning around 7 ocklock evening. He just open the tv screws from back cover and again fixed the screws doing nothing. Said tomorrow we will take this tv to our office.He collected Rs. 500 from me doing nothing. During doing all this that person is calling to someone continuously pretending discussing serious issue. Means he was not at all knowing anything about the work. Next day I got call from Kalpataru saying your panel got problem & it will cost Rs.22000/- where as my tv set at present got very minor problem.
I think its a fraud people loting the customers. How shall we go ahead shall we lodge police complaint against this?

I totally agree wit Mr.Martand Deshmukh...MrShaik Irfan...and Kiran Shanbhag...Samsung..Service Center...Kalpatru...managed by Mr. Bhavesh n his cronies.. is Total Fake..Cheaters ...Customers...BEWARE...do not leave ur gadget such as TV with them even for a second...they will take away parts n boards which r in working condition n replace them with nonworking ones, then they will quote u a high prise, when the fault is very small.. I jus got saved, as I my self is a Marine Engineer, n I had opened my Tv. To check it myself before asking for d above service provider, so I was well aware of all my parts n boards which were Rusted, There at the Cervice center they happened to tell me that, the TV is working, but we have changed this Board from another TV jus to check, we wil hve to order a new one frm Chennai. D cost would be around Rs. 5000/ . I new it was my tv part which was working perfectly... proved tat it belongs to my TV ..fixed it..walked out with my Tv ln full working condition...They had no face...to argue any further...So C U S T O M E R S... BEWARE...If Samsung India...and ...Samsung. Japan...do not wakeup n cancel their service Licence...a day will come when no one will buy. SAMSUNG PRODUCTS...Do not underestimate the POWER of the common man... Lets make India an Honest Country...Henry.

Samsung — FOR DUPLICATE OF BILL

SIR I LOST MY AC 1.5 TON MODEL NO. AW182KC/2011 SERIAL NO. B121PZBB400833P I BROUGHT IT JUNE 2011. PLZ PROVIDE ME, HELP

Samsung — Complaint regarding samsung galaxy note 2

Since i have purchased my phone i am face the same problem of display it has been repaired twice but again third time the same problem i wnt you to resolve my problem asap my phn is in warranty

My samsung W259 lost

Sir / Madam My Samsung W259 mobile was lost. Please help to track it. IMEI - [protected]. Mobile - Samsung DUOS W259 (GSM & CDMA) My Email ; [protected]@gmail.com Thank you GANESAN.S

Tv parcel has not received from customs since 21st March 2014.

My son had sent used samsung 46" le tv .on 14th March 2014. It was reached bombay customs on 20th March 2014.I did not received the parcel yet.It was stucked in Bombay customs.shipment number.EH[protected]US.

samsung led tv 5serios power supply problem

one yerar old samsung led tv 5serios power supply problem thanking you pv.apaprao tuni [protected]

Samsung grand prime

Sir
Main apko btana chata hu ki mere phone mein hang ki problem bahut jyada ha or main iski complaint coustumer care mein 3 bar kr chuka hu lekin koi response nhi ha or agr vha p jaye to vo abusive language use krte ha care wale.
Care address- gt road near railway road panipat

Samsung — poor quality of samsung phones

The General Manager,
Samsung
Customer Care,

Dear Sir,

Subject : Poor quality of your product:Mobile Model No. GT-B3313---a.k.a. Corby Mate.

With reference to above, I wish to state that all along, we have been using Samsung Mobile
phones in our family and we were quiet satisfied with the perfomance of the mobile sets. Continuing
with the same, I purchased my latest mobile set Model No: Samsung-B3313 a.k.a. Corby Mate
on 21.10.2009, after going through the features of the new addition of your range of Mobiles.

However, all the promises made by the Company turned out to be fake and mobile set developed
lot of snags and started giving different kind of troubles immediately after its purchase. It gives the immpression of poor quality of
production standards associated with manufacturing defects. One feels cheated by the Company after buying
Samsung product.

Few common snags observed within 3 months of its purchase are:

* Navigation key not working properly. Down Key has to be pressed with more force (almost 5 times harder);
* Wallpaper can't be changed because it gets hanged;
* Malfunctioning of the sliding part;
* Silent mode gets stuck when we press the # key. The vibration continues.

I request that before introducing new models, proper R & D and other quality tests are done properly, so that
customer gets proper satisfaction and value for its hard earned money.

I trust you would look into the matter and solve the problems faced by me.

Thanking you,

Yours faithfully,

Siddharth Setia

We have purchased the above noted microwave Oven from Great Eastern Invoice no : DH/CM/18781/09-10 Dated : 20.03.2010. Within a Year we have called your service engineer thrice. We were lucky that the problem took place within a year , or we would have to spend more than 3000 Rs. for its spare.
Now last evening again the Microwave stopped working . This time we request you to kindly get the Complete set replaced . There's definitely something wrong with the Oven.
Thanking you
Regards
Z.Mohammed
[protected]

Samsung — ear is paining while speaking

I purchase Samsung corby TXT. Samsung people repared two times. I am getting some kind of pain and uncomfortability at ears while speaking on mobile phone.

Please advise and guide.

Regards
Murali Krishna

I HAVE PURCHASED SAMSUNG PHONE SGH-F400,WHICH IS HAVING LOT OF RADITION. PHONE GET WARM/HOT AFTER TALKING FOR 3 OR 4 MINUTES. EAR GETS PAIN WHILE TALKING IN THIS PHONE. VOICE IS NOT CLEAR , VOICE GET BROKEN. IF I RECIVE CALL WHILE WORKING WITH COMPUTER MY MONITOR WILL SHEVER / DISPALY GETS DISTRUBED. EVERY IT IS TO BE CHARGED, ELSE BY NEXT DAY FIRST HALF BATTERY WILL BE LOW. MY USAGE WITH MOBILE IS ONLY 15 MINS PER DAY WITH OUT ANY OTHER USAGE SUCH AS AUDIO, CAMERA, ETC STILL BATTERY GET DISCHARED IN 10 HOURS.
one good thing with this phone is audio clarity for music is really good. i appreciate its audio clarity for music. but as a mobile phone i canot advise. it is not user friendly for games, sms, ring tones etc. take care

samsung smart t.v brand manager,
korea, malasiya, srilanka, india,
This is to say that i bought a samsung t.v on OCT 2011.MY TV WAS NOT WORKING PROPERLY.i immedialty imformed tothe customer service centre in INDIA. the technical officer to a service centre told that me
t.v'fanel fold is gone.you willhave to spent lot of money.therefore i cannot fford this amount of money.this should be repaird
by the samsung product companey.
i bought this t.v becuse of their advertisment, it is said samsung company's product is good
and genunine.mow it is worse also nobodey repair this.so the company should take theresponsiblety to repair this t.v. if not
i will have to publish this through the papper repoter and by th face book.finally i will file cause for my lost in the cousummer
court to refund to me by the samsung t.v company.expecting your early reply
PRICE OF TV WAS 63, 000
MODEL NO - SAMSUNG LED UA40D5000