Sangeetha Mobiles — Defect mobile handset

Address:Chennai, Tamil Nadu

I am venkatesh from chennai.
I recently bought a nokia x1 mobile at sangeetha mobiles which is located at
129/33, plaza centre, gn chetty road, nungambakkam, chennai-8, tamilnadu, phone: 43546515, on 19/11/2011.

The problem with the mobile phone is that the scroll button is not working properly.
I immediately handed over the mobile phone at the very next day (20/11) indicating the problem.

They argued with me that the mobile phone is working properly and told that i can check with nokia technocrats.
When i approached nokia showroom, they said that the mobile is having defect and this can be exchanged over the counter
Where i purchased.
Again, i went back to sangeetha mobiles and informed the situation.

Till now i haven't received any proper response from them.

Is it possible for you to look at this at the earliest?
Looking forward for your response.

Thank you in advance.
Regards,
Venkat
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I am Sai Chandu Guptha from Hyderabad.
I recently bought a NOKIA Asha311 mobile at Sangeetha Mobiles which is located at Opp Reliance free, Vanastalipuram 500070
The problem with the mobile phone is that the not working it is automatic Switch off and not working FM & battery problem I think it was used handset.
I went immediately to Sangeetha store and ask he said, go to nokia care
When i approached NOKIA showroom, they said that the mobile is having defect and this can be exchanged over the Sangeetha store counter because it was not completed 24 hours of purchase.
He was saying it will not replace we are not responsible after purchasing, he was saying and he was speaking rashly and he was saying don’t come to my Store again go to nokia care.
Again, i went back to Sangeetha Mobiles and informed the situation.
But he was not taking any response.
Plz Looking forward for your response and change my mobile because it is the cost of Rs.6700/-.
Store In charge name is VINAY Phone No [protected].
Regards,
Sai Chandu Guptha
[protected]

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    #1183, 22nd A Cross, 30th Main, Banashankari 2nd Stage, Bangalore, Karnataka, India - 560070
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