[Resolved]  Sansui 32" LCD TV — Picture not coming

Address:

Andhra Pradesh

Today is 28.12.2010 when i am writing this. I bought a Sansui 32"LCD in the year 2007 April month. After using it for a period of 3.5 yrs, in the month of Nov'10, suddenly, the TV was not getting started even though, there was a power getting supplied into the TV (I could see the led light on).
On 3rd Dec, i called up the toll free customer care no. and they took my complaint. very next day, i got a call from a person saying that he is come from Sansui and will check our TV. He said, there is a problem with SMPS which would cost us Rs:4500 with a warranty of 30 days only. As we needed some time to discuss, we asked him to give us 2 days time. He charged us Rs:700 only for the visit and said can give the receipt next day. I somehow was not convinced with this.
And on 6th Dec, one more person calls and tells that he is calling from the same company.Finally, i came to know that the person who attended my complaint was an unauthorized person.I kept calling the customer care for 10 more days. They said that my complaint was closed as "the customer is not lifting the calls". I got frustrated and given a complaint again on 24th Dec.This time, i have all the proofs to store...My complaint # HYD[protected]. I kept calling the customer care. They didn't send the technician. Today, i called them and said, i don't want your service, please return my money back.The nos i was given are [protected], [protected], [protected] (Hyd)....
saritha.