[Resolved] Sansui India — washing machine product issue
Vasai, Mumabi, India
InInteyaj Ahamed on Dec 31, 2018
I have been using sansui washing machine for the past 1 year, machine stopped working on sep 2018 i. E., spinner drum stopped rotating and raised a complaint through customer care on 2nd oct 2018.
A technician from smv services attended the problem on 3rd oct 2018 and diagnosed as motor failure. Its take 3 month to arrange the motor after replacing it was not working. Engineer told us he will come tomorrow and fix it. After that i received a sms that my complain is close.
He could not resolve the issue during his second visit, the customer care also doesn't respond properly.
Complaint marked as Resolved Jan 16, 2019
Still Not resolved...
[Dec 31, 2018] Sansui India customer support has been notified about the posted complaint.
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