[Resolved] Sansui India — washing machine product issue
I have been using sansui washing machine for the past 1 year, machine stopped working on sep 2018 i. E., spinner drum stopped rotating and raised a complaint through customer care on 2nd oct 2018.
A technician from smv services attended the problem on 3rd oct 2018 and diagnosed as motor failure. Its take 3 month to arrange the motor after replacing it was not working. Engineer told us he will come tomorrow and fix it. After that i received a sms that my complain is close.
He could not resolve the issue during his second visit, the customer care also doesn't respond properly.
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Jan 16, 2019Complaint marked as Resolved
Still Not resolved...
Dec 31, 2018
Sansui India customer support has been notified about the posted complaint.