[Resolved]  Sansui India — Washing Machine repair under warranty

Dear Sir,
Refer to my complaints No.
(a) GASW[protected] dated 28 Feb 23
(b) GASW[protected] dated 03 Mar 23
(c) GASW[protected] dated 17 Mar 23.

Sir, my washing machine under warranty period & I have raised complaint that the noise comes from the dryer motor.

Ist I gave complaint on 28 Feb. Nobody came & call me. My complaint was cancelled. Then again on 3rd March, when I call to service centre to know about my complain, then he told me your complaint has been cancelled. Then, I raised again complaint but same thing was happened with me.
After this, I call on 17 Mar 23 at 11:20 Am, again the service centre raised my complaint & assure me that within 24 hours technician will visit your house. When 24 hours completed & nobody came. Then I again call on 18 Mar 23 at 1 Pm, then again assured me that till evening our technician will definitely visit to repair the washing machine, but nobody came. Again, I called on 19 Mar 23, then again assured me that the available technician will visit your house on 19 Mar, but again nobody came.

Sir, now I really fed up that why I bought Sansui Washing machine which service is very poor. No body cares about the complaint. Only excuses are given to me.
At last I request you please solve my problem as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Jan 28, 2024
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Sansui India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Sansui India Phone
    +91 12 4421 5400
    Sansui India Address
    Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
    View all Sansui India contact information