[Resolved] Sansui Colour TV — TV sensors and switches are not working | |
Hi My name is Shabin. I am from Chennai. WE had bought a Sansui Colour TV around 10 months before with a warranty period of 1 year. One month back the complaint started. The problem is with the switches and sensors. Whenever we try to increase the channel from TV (Remote is already not working), the volume will increase and sometimes none of the switches will work, it stays as if we didn't touched anything. We have given a complaint to the nearest (Authorised)service centre of Sansui two weeks before. After the continous calls from us, a person came to repair. But he said the problem with the TV cannot be rectified, also he needs the bill although we are having all the warranty papers. He left without doing anything. We called again and he told, the problem is with switches and it is out of stock. After some time he agreed to change the switches but not the remote. Still he didn't came to repair the TV..!!!! Now what should we do to stand against these kind of irresponsibilities ?? Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
My name is BABU i am frm trivandrum, i bought a Sansui Colour TV around 2years before with a warranty period of 3 year before . One wkke before the tv is not working i infomed the nearest service centre they give a complaint no through the phone, ( SAF 21/6 ) and they says that they com and solve the problem . Every day morning my first duty is to call the service centre, thay say every day that they come today .
The service centre is giving a very poover coustomer service . pls do the need full
The service centre is giving a very poover coustomer service . pls do the need full
just want to find out how to unlock the sunsui 54 tv, using manuel as i have lost my remote control. please make it as soon as possible. And tell me for the future what are the cause of the the tv locking its sel[censored]p?
Dear Swapnil Uikey,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
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