[Resolved] Sansui CTV, 22 Furato, 1200watt — Not gatting Repalcemet against faulty TV | |
Dear Sir/Madam, I brought a 21" Sansui Colour Television Model no. 22 furato 1200 watt on 09.11.07 by paying Rs. 9000, from mauli Electronics, pushpa park, malad mumbai (E). My TV is stop working from 05.05.2008, on the same day i was given the complaint(Complaint no.7KA[protected]) to dealer for the same.Dealer told tomarrow(06.05.2008) the person is commimng from service centre. But the service person is come on date 07.05.2008(after calling 4to6 times) When the service person come he told (without open the TV) their is some part fail inside the TV & i come tomarrow with part. But he did not come at commited date. Again i complaint to dealer 2to4 times at .09.05.2008 then onother person is come & open the TV replace all the "transistors" but still the TV is not working then he told EHT is fail & i come tomarrow with EHT. Then again i complaint to sanui service centre for repairing the TV on same day only. Then again same person come & repalce the EHT but still my TV is not working then he told me their is problem in "Yoke". Due to repalcing of all the parts the PCB colour gatting yellow in colour. Then i consult to dealer & ask for replacement he told OK you just come in TV centre With TV & take repalcemebt of same model of TV & i follow the same.When i visit to TV show room with TV he told me SANSUI CO. give you the TV set at home delivery & u just wait for 1 or 2 day. But still i dont got the repalcement of TV from SANSUI CO". Kindly arrange to provide replacement of my Television "AS SOON AS POSSIBLE". Regards, Kiran Gaikwad Chandivali Andheri(E) MUMBAI Mobile# [protected], [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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sir you have solve any problem of any customer as soon as possible because a unsatisfied customer suggest to many that you must not buy t.v. of this company because i face such kind of problems.Which is not good for your company welfare.
thanks for my suggestion