[Resolved]  Sansui K2k - 21inch CTV — inappropriate pictures

AS A FRIEND OF THE CONSUMER WHO RESIDED AT 6 NO, EKBALPORE ROAD KOLKATA 700023 NAMED BY NADEEM HAS BEEN COMPLAINING THAT THE (SANSUI K2K 21 CTV)HAS BEEN BOUGHT ON[protected] THROUGH THE AUTHORISED DEALER OF YOUR CONCERN NAMED BY HEENA ELECTRONICS ADDRESED 281 LENIN SARANI KOLKATA-700013. THE PRODUCT IS CREATING VAROUS PROBLEM SINCE IT WAS BRING.THE COMPLAIN HAS LODGED THROUGH SERVICE CENTRE (COMPLAIN NO[protected] &[protected] IN PROPER WAY.THE SERVICE MEN CAME FIRST TIME AND CHANGED THE PICTURE TUBE BUT AFTER SOME DAYS ITS FAILURE AGAIN. THE CONSUMER MADE ANOTHER COMPLAIN OVER PHONE AND AGAIN THE SERVICE MEN CAME AND CHECKED.AFTER CHECKING HE TOLD TO THEM THAT COMPANY WILL CHANGED THE NOTHER ONE.FROM THAT ONWARDS NO RESPONSE HAS BEEN FOUND FROM THE SERVICE CENTRE . ITS OUR EARNESTLY REQUEST TO YOU TO TAKE THE PROPER STEP AS SOON AS POSSIBLE
THE GUARANTEE PERIOD IS STILL CONTIUNING. AND THE TV IS STILL IN PROBLEM WHICH WAS VERY DISTURBING US. PLEASE TAKE PROPER ACTION AS PER YOUR RULES & REGULATION.
THANKING YOU