[Resolved] Sansui LCD TV 32' — Picture not coming . | |
i purchased this TV last year from a dealer named Next from Noida, Sec 18 . About 6-7 months back, it had the sme problem and after registering complaint, their representative attended two time after repitative reminder and follow up. . They replaced the invertor borad and TV was functional .It was under warranty . Again about two weeks back, i had the sme problem and i registered the compleind. Service center ( franchise ) m/s Smart Service, ( Tel no [protected],[protected] told that Invertor borad is to be replaced and it will come from factory in Aurangabad, Soit will take one week time . Technician came after one week but without any invertor board and said they want to take it to repair ceter for repair . Upon enquring with their supervisor, he said that this part is not available in factory so we want to repair the same . They had been telling all lies and it can not be possible that part is not available with factory . My TV is just 1 and half iear old and now i realised that it is total waste . I do not know even when i will get my TV back and even they return whather it will be with same quality or not . I think many peopole are suffering like me and Sansui is spoling their reputation by out sourcing their service support to small 3rd party who are in competent and cheater .Sansui being so reputed co. needs to look into this immediate to retore thir quality servoice to satify their customer. I request the Consumer Complaint inc authority to take strong action on this so that we get value of our investment . Address of Smart Service A12, Ganesh Nagar complex, Pandav Nagar, Delhi 92. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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