[Resolved]  Sansui — TV Problem

Address:

Pune, Maharashtra

I have purchased Sansui TV on 06/05/2010 after purchased i have problem of Sound by 8-9 month i have launched complaint. as per the complaint Technician by Sansui compay visited to us & solved the same problem but the same problem raised after one month on that time the same process happen.

Again i have the same problem of TV & i given customer complaint on 01/05/2011 but no one can visited by sansui, so i call to customer service center on 06/05/2011 for the same & he say are sorry for techinician not come & we are taking your complint dated 06/05/2011 & technician will be visited to you before 07/05/2011 but in actual technician visited to us on 10/05/2011 & say you warranty period has been expired on 06/05/2011 so we are unable to handle your problem within warranty period.

So my question is that why not taken correct action by sansui company? the problem is raised again & again they have solved the problem for long time, They are responsible for that?

Please kind co-operate.