[Resolved] Sansui TV — no service by service engineer | |
sir/madam, I brought a Sansui TV product SY-20-EYE 20" CTV SANSUI on 05 Nov 2004 from Smart Mart Stores Pvt. Ltd., A-148, Shakarpur, Vikas Marg, Delhi -110092 with seven years Warranty. No Serial Number is mentioned in my Bill. But service Engineer who visited my home on 05 May 09 vide Complain No GHA [protected] dated 01 May 09, is denying is give service. The reason explained by the engineer is that the TV Product is different as mentioned in warantty card. But the date of purchase is same. My name, address, Mob No all things are same. Thus there is no foualt from my side. In my opinion there is no fault. But if there is any fault then it is made by either Smart Mart Stores Pvt. Ltd.or service rngineer. who will solve my problem. pl advice and instruct for early action. thanking you. (Dr Ashavani Kumar Srivastava) Inspector [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
HI...
MY NAME IS DEEPAK DUGGAL AND I WAS LAUNCED A COMPLAINT REGARDING MY T.V, ON 09/NOV/2008, BUT I HAVE NOT RECIVED EVEN A SINGLE CALL FROM THE SANSUI, MY COMPLAINT NUMBER IS 5A[protected], I WAS SPOKE TO THE CUSTOMER CARE NUMBER AT [protected], THREE TIMES IN A WEEK, BUT THERE IS NOT ANY KIND OF POSITIVE RESPONCE, I AM VERY DISAPOINT REGARDING THIS, SO PLZZ... TELL ME WHAT SHOULD I DO?????????????????
HOPE FOR THE POSITIVE RESPONCE
DEEPAK DUGGAL
CONTACT NUMBER :- [protected]
MY NAME IS DEEPAK DUGGAL AND I WAS LAUNCED A COMPLAINT REGARDING MY T.V, ON 09/NOV/2008, BUT I HAVE NOT RECIVED EVEN A SINGLE CALL FROM THE SANSUI, MY COMPLAINT NUMBER IS 5A[protected], I WAS SPOKE TO THE CUSTOMER CARE NUMBER AT [protected], THREE TIMES IN A WEEK, BUT THERE IS NOT ANY KIND OF POSITIVE RESPONCE, I AM VERY DISAPOINT REGARDING THIS, SO PLZZ... TELL ME WHAT SHOULD I DO?????????????????
HOPE FOR THE POSITIVE RESPONCE
DEEPAK DUGGAL
CONTACT NUMBER :- [protected]
I AM NOT BEING ABLE TO GET ANY SERVICE FROM THE COMPANY DURING THE WARRANY PERIOD> CAN SOME ONE HELP? +91-[protected]
i bought a 21 inches sansui television from Sharma Electronic centre karsog district mandi himachal pradesh on 16.8.2011. the same got out of ouder after one month. i visited to sharma electronics centre karsog and lodged a complaint there. he lodged the complaint of same at sansui's authorized service centre mandi, h.p. telephonically. authorized service centre called me on my mobile and assured me to repair the television. more than one month has been passed but no service engineer came to me. on 22.11.2011 i again remind sharma electronic centre karsog to repaire my television. i was given a mobile number[protected]Kultar Singh) owner of service centre. when i talked with him about my television he told me that it takes a time of 6 hours from Mandi to Karsog. it is very strange to say here that more than one month has been passed but service engineer did not attend the complaint. you are requested to cancel the agreement with the above service centre and take my television back and refund the money which i have spent by buying a third class product.
Salig Ram Chauhan
Village Jankhuni, P.O. Bagshar, Tehsil Karsog, District Mandi, H.P.
Mobile No.[protected]
Salig Ram Chauhan
Village Jankhuni, P.O. Bagshar, Tehsil Karsog, District Mandi, H.P.
Mobile No.[protected]
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+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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Sansui — no service
i have a 29" suansi tv , model : thunder, it has come with 7 years warranty, the service engg visited my place and said this is picture tupe problem and cannot be rectified here , you will have to bring the set to the service station, which i have done 0n 12/01/2008, but till date the are not able to give me the excact status of the fault, nor they have changed the picture tube which is still under warrnt as i had purchased the set on 16/02/2004 and it has not yet completed 4 years, please replace the set or picture tupe or else not not advertise for 7 years warrant, what shold be my next move,this is sanjay raney from goa, i have give the set at fatorda service station, goa